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Ms A complained about the Health Board’s failure to provide support for her Binge Eating Disorder, and to provide a diagnosis, support and therapy for her Post Traumatic Stress Disorder.
The Ombudsman decided that the Health Board’s complaint response did not fully address the issues raised by Ms A.
The Ombudsman sought and gained the Health Board’s agreement to provide a response to the outstanding issues within 3 months.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202504789 | 30 Jun 2026 | Mr B complained about the care and treatment received by his late wife, Mrs B, from the Health Board. The … | Partly Upheld |
| PSOW-202601887 | 26 Jun 2026 | Mr A complained that the Community Mental Health Team at Betsi Cadwaladr Health Board had failed to provide him with … | Resolved / Early Resolution |
| PSOW-202601134 | 25 Jun 2026 | Ms A complained about the care and treatment provided by Betsi Cadwaladr University Health Board to her late sister. Ms … | Resolved / Early Resolution |
| PSOW-202601280 | 19 Jun 2026 | Mrs A complained that the Health Board did not adequately address her concerns and that further improvements were needed toits … | Resolved / Early Resolution |
| PSOW-202600764 | 10 Jun 2026 | Mr X complained that Betsi Cadwaladr University Health Board failed to fully address his concerns that the correct process was … | Resolved / Early Resolution |