Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202100176 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 11 May 2021 |
| PSOW-202100112 | Powys County Council | Local Government | Resolved / Early Resolution | 11 May 2021 |
| PSOW-202005891 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 10 May 2021 |
| PSOW-202003686 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 10 May 2021 |
| PSOW-201903966 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 7 May 2021 |
| PSOW-202005311 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 7 May 2021 |
| PSOW-202100259 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 7 May 2021 |
| PSOW-202005739 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 6 May 2021 |
| PSOW-202006122 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 6 May 2021 |
| PSOW-202006026 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 4 May 2021 |
| PSOW-202000416 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 4 May 2021 |
| PSOW-202000274 | Flintshire County Council | Local Government | Upheld | 30 Apr 2021 |
| PSOW-202005776 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 29 Apr 2021 |
| PSOW-202005527 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 28 Apr 2021 |
| PSOW-202005973 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 28 Apr 2021 |
| PSOW-202100021 | Pembrokeshire County Council | Local Government | Resolved / Early Resolution | 28 Apr 2021 |
| PSOW-202000360 | Aneurin Bevan University Health Board | Health | Upheld | 28 Apr 2021 |
| PSOW-202005090 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 28 Apr 2021 |
| PSOW-202005508 | Merthyr Tydfil County Borough Council | Local Government | Resolved / Early Resolution | 28 Apr 2021 |
| PSOW-202005507 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 27 Apr 2021 |
| PSOW-202005955 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 27 Apr 2021 |
| PSOW-202001144 | Cardiff and Vale University Health Board | Health | Upheld | 27 Apr 2021 |
| PSOW-202005689 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 23 Apr 2021 |
| PSOW-202000789 | Pembroke Dock Town Council | Local Government | Other | 23 Apr 2021 |
| PSOW-202005735 | Caerphilly County Borough Council | Local Government | Resolved / Early Resolution | 22 Apr 2021 |