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Mr X complained that the Health Board had not responded to his complaint about his late wife’s care and treatment made in May 2020.
The assessment found that the response was outstanding. In order to resolve the complaint, the Health Board agreed to issue an appropriate response and it did so on 1 April.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202600070 | 25 Jun 2026 | Ms A complained about the care and treatment received by her late husband while admitted to hospital (“the Hospital”). Ms … | Resolved / Early Resolution |
| PSOW-202509410 | 18 Jun 2026 | Mrs A complained about her husband’s management and care at the Grange Hospital during his admission in 2025. Mr A … | Resolved / Early Resolution |
| PSOW-202502459 | 17 Jun 2026 | Ms B is prelingually deaf (deafness that occurs before learning speech and language). She complained about the care she received … | Partly Upheld |
| PSOW-202601356 | 12 Jun 2026 | Mr A complained that Aneurin Bevan University Health Board failed to respond to a complaint he submitted in September 2025 … | Resolved / Early Resolution |
| PSOW-202600487 | 08 Jun 2026 | Mrs B complained that the Health Board did not appropriately investigate her late father’s possible Stevens-Johnson Syndrome and that it … | Resolved / Early Resolution |