Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202105391 | Flintshire County Council | Local Government | Resolved / Early Resolution | 7 Jan 2022 |
| PSOW-202106325 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 6 Jan 2022 |
| PSOW-202105904 | Flintshire County Council | Local Government | Resolved / Early Resolution | 4 Jan 2022 |
| PSOW-202105315 | North Wales Housing | Housing | Resolved / Early Resolution | 23 Dec 2021 |
| PSOW-202106150 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 22 Dec 2021 |
| PSOW-202105627 | Hafod Housing Association | Housing | Resolved / Early Resolution | 22 Dec 2021 |
| PSOW-202104866 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 22 Dec 2021 |
| PSOW-202000712 | Cardiff and Vale University Health Board | Health | Upheld | 21 Dec 2021 |
| PSOW-202004407 | Betsi Cadwaladr University Health Board | Health | Upheld | 21 Dec 2021 |
| PSOW-202005598 | Aneurin Bevan University Health Board | Health | Not Upheld | 21 Dec 2021 |
| PSOW-202105116 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 21 Dec 2021 |
| PSOW-202105334 | Flintshire County Council | Health | Resolved / Early Resolution | 21 Dec 2021 |
| PSOW-202003456 | Swansea Bay University Health Board | Health | Upheld | 20 Dec 2021 |
| PSOW-202101846 | Cardiff and Vale University Health Board | Health | Other | 17 Dec 2021 |
| PSOW-202105664 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 17 Dec 2021 |
| PSOW-202105645 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 17 Dec 2021 |
| PSOW-202106062 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 17 Dec 2021 |
| PSOW-202105801 | Cardiff Council | Local Government | Resolved / Early Resolution | 17 Dec 2021 |
| PSOW-201906873 | Tywyn Town Council | Local Government | Other | 17 Dec 2021 |
| PSOW-202100242 | Aneurin Bevan University Health Board | Health | Upheld | 16 Dec 2021 |
| PSOW-201900726 | Betsi Cadwaladr University Health Board | Health | Other | 16 Dec 2021 |
| PSOW-202105747 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 16 Dec 2021 |
| PSOW-202005357 | Swansea Bay University Health Board | Health | Upheld | 15 Dec 2021 |
| PSOW-202105868 | Flintshire County Council | Local Government | Resolved / Early Resolution | 15 Dec 2021 |
| PSOW-202004278 | Wales & West Housing Association | Housing | Upheld | 15 Dec 2021 |