Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202106424 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 16 Mar 2022 |
| PSOW-202106670 | Gwynedd Council | Local Government | Resolved / Early Resolution | 16 Mar 2022 |
| PSOW-202107074 | Cardiff Council | Local Government | Resolved / Early Resolution | 16 Mar 2022 |
| PSOW-202107482 | Trivallis | Resolved / Early Resolution | 16 Mar 2022 | |
| PSOW-202107207 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 16 Mar 2022 |
| PSOW-202106387 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 14 Mar 2022 |
| PSOW-202005981 | Llanvaches Community Council | Local Government | Not Upheld | 14 Mar 2022 |
| PSOW-202005585 | Rural Payments Wales | Upheld | 14 Mar 2022 | |
| PSOW-202107953 | Hafod Housing Association | Housing | Resolved / Early Resolution | 11 Mar 2022 |
| PSOW-202107554 | Ateb Group Ltd | Resolved / Early Resolution | 11 Mar 2022 | |
| PSOW-202107996 | Neath Town Council | Local Government | Resolved / Early Resolution | 11 Mar 2022 |
| PSOW-202106766 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Mar 2022 |
| PSOW-202105314 | Swansea Bay University Health Board | Health | Other | 10 Mar 2022 |
| PSOW-202107247 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Mar 2022 |
| PSOW-202005745 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 9 Mar 2022 |
| PSOW-202005624 | Hywel Dda University Health Board | Health | Upheld | 9 Mar 2022 |
| PSOW-202106659 | Carmarthenshire County Council | Local Government | Resolved / Early Resolution | 9 Mar 2022 |
| PSOW-202105641 | Grwp Cynefin | Resolved / Early Resolution | 9 Mar 2022 | |
| PSOW-202107140 | Carmarthenshire County Council | Local Government | Resolved / Early Resolution | 9 Mar 2022 |
| PSOW-202106399 | Flintshire County Council | Local Government | Resolved / Early Resolution | 8 Mar 2022 |
| PSOW-202106866 | Cardiff Council | Local Government | Resolved / Early Resolution | 7 Mar 2022 |
| PSOW-202106088 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 7 Mar 2022 |
| PSOW-202106700 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 4 Mar 2022 |
| PSOW-202003870 | Swansea Council | Local Government | Upheld | 4 Mar 2022 |
| PSOW-202004499 | Aneurin Bevan University Health Board | Health | Upheld | 4 Mar 2022 |