Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202510236 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 18 Mar 2026 |
| PSOW-202508027 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 9 Mar 2026 |
| PSOW-202507958 | A GP Practice in the area of Powys Teaching Health Board | Health | Resolved / Early Resolution | 27 Feb 2026 |
| PSOW-202506444 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 6 Feb 2026 |
| PSOW-202506430 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 2 Feb 2026 |
| PSOW-202505683 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 12 Nov 2025 |
| PSOW-202503013 | A GP Practice in the area of Powys Teaching Health Board | Health | Resolved / Early Resolution | 26 Sep 2025 |
| PSOW-202503182 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 25 Sep 2025 |
| PSOW-202408867 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 30 Jun 2025 |
| PSOW-202408866 | A GP Practice in the area of Powys Teaching Health Board | Health | Resolved / Early Resolution | 30 Jun 2025 |
| PSOW-202407605 | A GP Practice in the area of Powys Teaching Health Board | Health | Resolved / Early Resolution | 15 Apr 2025 |
| PSOW-202406982 | A dental practice in the area of Powys Teaching Health Board | Health | Resolved / Early Resolution | 6 Mar 2025 |
| PSOW-202305404 | Powys Teaching Health Board | Health | Upheld | 26 Feb 2025 |
| PSOW-202309554 | A GP Practice in the area of Powys Teaching Health Board | Health | Not Upheld | 13 Dec 2024 |
| PSOW-202404229 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 25 Oct 2024 |
| PSOW-202403645 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 24 Oct 2024 |
| PSOW-202403330 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 23 Oct 2024 |
| PSOW-202309855 | A care home in the area of Powys Teaching Health Board | Health | Not Upheld | 18 Sep 2024 |
| PSOW-202402202 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 5 Aug 2024 |
| PSOW-202309223 | A GP Practice in the area of Powys Teaching Health Board | Health | Resolved / Early Resolution | 11 Jun 2024 |
| PSOW-202306571 | Powys Teaching Health Board | Health | Not Upheld | 2 May 2024 |
| PSOW-202309125 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 22 Apr 2024 |
| PSOW-202207891 | A GP Practice in the area of Powys Teaching Health Board | Health | Not Upheld | 8 Jan 2024 |
| PSOW-202302046 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 5 Jan 2024 |
| PSOW-202107125 | Powys Teaching Health Board | Health | Upheld | 3 Nov 2023 |
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