Mr A complained that a GP Practice in the Powys Teaching Health Board area (“the Practice”) failed to provide appropriate care and treatment in relation to his presenting symptoms. Mr A was later diagnosed with polymyalgia rheumatica. Mr A was particularly concerned that it was unreasonable for the Practice to discontinue steroid use after asking them to be continued and reporting pain in their absence, that the Practice had not conducted the correct blood tests, and that the Practice could have taken steps to diagnose Mr A sooner.
The investigation found that the care provided had been of an appropriate standard and that there was no evidence that the Practice could have taken steps to diagnose Mr A sooner without the benefit of hindsight. The complaint was therefore not upheld.