Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202107623 | Aneurin Bevan University Health Board | Health | Other | 24 Nov 2022 |
| PSOW-202203209 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 24 Nov 2022 |
| PSOW-202204424 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 24 Nov 2022 |
| PSOW-202202910 | Swansea Bay University Health Board | Health | Withdrawn | 24 Nov 2022 |
| PSOW-202205000 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 24 Nov 2022 |
| PSOW-202105383 | Hywel Dda University Health Board | Health | Not Upheld | 23 Nov 2022 |
| PSOW-202205045 | Hafod Housing Association | Housing | Resolved / Early Resolution | 23 Nov 2022 |
| PSOW-202203933 | Llanfairtalhaiarn Community Council | Local Government | Resolved / Early Resolution | 23 Nov 2022 |
| PSOW-202204297 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 22 Nov 2022 |
| PSOW-202106204 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 22 Nov 2022 |
| PSOW-202100241 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 22 Nov 2022 |
| PSOW-202204534 | Welsh Ambulance Services NHS Trust | Health | Resolved / Early Resolution | 21 Nov 2022 |
| PSOW-202106781 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 18 Nov 2022 |
| PSOW-202204169 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 18 Nov 2022 |
| PSOW-202104749 | Aneurin Bevan University Health Board | Health | Upheld | 18 Nov 2022 |
| PSOW-202203717 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 18 Nov 2022 |
| PSOW-202204018 | Caerphilly County Borough Council | Health | Resolved / Early Resolution | 17 Nov 2022 |
| PSOW-202102096 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 17 Nov 2022 |
| PSOW-202203160 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 17 Nov 2022 |
| PSOW-202203972 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 17 Nov 2022 |
| PSOW-202102905 | Swansea Bay University Health Board | Health | Upheld | 17 Nov 2022 |
| PSOW-202102689 | Pembrokeshire County Council | Local Government | Not Upheld | 16 Nov 2022 |
| PSOW-202203909 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 16 Nov 2022 |
| PSOW-202204472 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 15 Nov 2022 |
| PSOW-202004792 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Upheld | 15 Nov 2022 |