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Mr M complained that Neath Port Talbot Council failed to implement a breach of a planning and environmental Notice thereby breaching its statutory obligation.
The Ombudsman found that the Council overlooked Mr M’s complaint which was issued via its website.
The Ombudsman agreed with the Council that it would prioritise the matter and issue an apology and a response within 4 weeks.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202408920 | 06 Mar 2026 | Mr B complained about whether Neath Port Talbot Council responded appropriately to reports of noise he made regarding a development … | Partly Upheld |
| PSOW-202508139 | 13 Feb 2026 | Mr A complained about Neath Port Talbot Council’s handling of his complaint regarding its failure to issue an amended Individual … | Resolved / Early Resolution |
| PSOW-202508773 | 06 Feb 2026 | Mrs A complained regarding the construction of a garage near her property. The Ombudsman found that the Council had not … | Resolved / Early Resolution |
| PSOW-202508038 | 22 Dec 2025 | Miss A complained that Neath Port Talbot Council failed to escalate or respond to her concerns about its refusal to … | Resolved / Early Resolution |
| PSOW-202503849 | 06 Oct 2025 | Ms A complained about her experience with a social worker that she has dealt with since 2023. Ms A’s complaint … | Resolved / Early Resolution |