Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202206115 | Cyngor Gwynedd | Education | Resolved / Early Resolution | 3 Mar 2023 |
| PSOW-202207652 | Hafod Housing Association | Housing | Resolved / Early Resolution | 3 Mar 2023 |
| PSOW-202206840 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Mar 2023 |
| PSOW-202207458 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 2 Mar 2023 |
| PSOW-202108332 | A GP Practice in the area of Hywel Dda University Health Board | Health | Not Upheld | 2 Mar 2023 |
| PSOW-202207074 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 2 Mar 2023 |
| PSOW-202201815 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Withdrawn | 1 Mar 2023 |
| PSOW-202206153 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 1 Mar 2023 |
| PSOW-202207364 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 28 Feb 2023 |
| PSOW-202204393 | Flintshire County Council | Local Government | Resolved / Early Resolution | 28 Feb 2023 |
| PSOW-202206081 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 28 Feb 2023 |
| PSOW-202207340 | Wrexham County Borough Council | Local Government | Resolved / Early Resolution | 27 Feb 2023 |
| PSOW-202207467 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 27 Feb 2023 |
| PSOW-202207266 | Hafod Housing Association | Housing | Resolved / Early Resolution | 27 Feb 2023 |
| PSOW-202201142 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 27 Feb 2023 |
| PSOW-202205022 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 24 Feb 2023 |
| PSOW-202207301 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 24 Feb 2023 |
| PSOW-202206827 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Feb 2023 |
| PSOW-202206232 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 23 Feb 2023 |
| PSOW-202101250 | Powys County Council | Local Government | Other | 22 Feb 2023 |
| PSOW-202105284 | Betsi Cadwaladr University Health Board | Health | Upheld | 21 Feb 2023 |
| PSOW-202200117 | Haverfordwest Town Council | Local Government | Other | 20 Feb 2023 |
| PSOW-202206990 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 20 Feb 2023 |
| PSOW-202205499 | Aberffraw Community Council | Local Government | Resolved / Early Resolution | 17 Feb 2023 |
| PSOW-202206428 | Caerphilly County Borough Council | Local Government | Resolved / Early Resolution | 17 Feb 2023 |