Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202303005 | Carmarthenshire County Council | Local Government | Resolved / Early Resolution | 10 Aug 2023 |
| PSOW-202201136 | Flintshire County Council | Local Government | Not Upheld | 9 Aug 2023 |
| PSOW-202105026 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 8 Aug 2023 |
| PSOW-202302942 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 8 Aug 2023 |
| PSOW-202201905 | Aneurin Bevan University Health Board | Health | Upheld | 8 Aug 2023 |
| PSOW-202302710 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 8 Aug 2023 |
| PSOW-202303221 | Hafod Housing Association | Housing | Resolved / Early Resolution | 7 Aug 2023 |
| PSOW-202200506 | Hywel Dda University Health Board | Health | Not Upheld | 7 Aug 2023 |
| PSOW-202208527 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 4 Aug 2023 |
| PSOW-202104995 | Aneurin Bevan University Health Board | Health | Other | 4 Aug 2023 |
| PSOW-202104045 | Cardiff and Vale University Health Board | Health | Other | 4 Aug 2023 |
| PSOW-202107807 | Cardiff and Vale University Health Board | Health | Other | 4 Aug 2023 |
| PSOW-202303079 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 3 Aug 2023 |
| PSOW-202104143 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 3 Aug 2023 |
| PSOW-202106924 | Swansea Bay University Health Board | Health | Upheld | 3 Aug 2023 |
| PSOW-202302711 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 2 Aug 2023 |
| PSOW-202300966 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Aug 2023 |
| PSOW-202302795 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 2 Aug 2023 |
| PSOW-202302876 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 1 Aug 2023 |
| PSOW-202302865 | Carmarthenshire County Council | Local Government | Resolved / Early Resolution | 1 Aug 2023 |
| PSOW-202107242 | Aneurin Bevan University Health Board | Health | Upheld | 30 Jun 2023 |
| PSOW-202107480 | Betsi Cadwaladr University Health Board | Health | Upheld | 30 Jun 2023 |
| PSOW-202300634 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 30 Jun 2023 |
| PSOW-202106765 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 30 Jun 2023 |
| PSOW-202300654 | Tai Calon Community Housing | Housing | Resolved / Early Resolution | 30 Jun 2023 |