Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202106064 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 20 Jun 2023 |
| PSOW-202300930 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 20 Jun 2023 |
| PSOW-202206611 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 19 Jun 2023 |
| PSOW-202301770 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 19 Jun 2023 |
| PSOW-202200545 | A GP Practice in the area of Hywel Dda University Health Board | Health | Upheld | 16 Jun 2023 |
| PSOW-202208427 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 15 Jun 2023 |
| PSOW-202202860 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Not Upheld | 15 Jun 2023 |
| PSOW-202200909 | Aneurin Bevan University Health Board | Health | Not Upheld | 15 Jun 2023 |
| PSOW-202301802 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 15 Jun 2023 |
| PSOW-202300957 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 14 Jun 2023 |
| PSOW-202104390 | Hywel Dda University Health Board | Health | Upheld | 14 Jun 2023 |
| PSOW-202200690 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 14 Jun 2023 |
| PSOW-202301170 | Cardiff Council | Local Government | Resolved / Early Resolution | 14 Jun 2023 |
| PSOW-202300258 | Welsh Ambulance Services NHS Trust | Health | Resolved / Early Resolution | 13 Jun 2023 |
| PSOW-202201639 | Betsi Cadwaladr University Health Board | Health | Upheld | 13 Jun 2023 |
| PSOW-202301239 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 13 Jun 2023 |
| PSOW-202301197 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 13 Jun 2023 |
| PSOW-202300910 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 12 Jun 2023 |
| PSOW-202301057 | Trivallis | Resolved / Early Resolution | 12 Jun 2023 | |
| PSOW-202300555 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 12 Jun 2023 |
| PSOW-202301711 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 12 Jun 2023 |
| PSOW-202201366 | Aneurin Bevan University Health Board | Health | Not Upheld | 9 Jun 2023 |
| PSOW-202202008 | Betsi Cadwaladr University Health Board | Health | Upheld | 9 Jun 2023 |
| PSOW-202208531 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 9 Jun 2023 |
| PSOW-202300770 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 9 Jun 2023 |