Source · PSOW (Public Services Ombudsman for Wales)

Cwm Taf Morgannwg University Health Board

PSOW (Public Services Ombudsman for Wales) Not Upheld Reference PSOW-202300236 Sector Health Category Clinical treatment in hospital Decided 01 September 2023

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Full decision

Miss W complained about the care and treatment provided to her son, Mr X, when he attended the Princess of Wales Hospital (“the Hospital”) between 14 January and 22 January 2023. She specifically complained that Mr X should have been admitted to the Hospital when he was taken there on 4 occasions with self-harming behaviour, including attempts to hang himself.

The Ombudsman found that Mr X was appropriately assessed when he attended the Hospital and reasonable plans were put in place to maintain his safety in the community. Mr X was also prescribed appropriate medication. This complaint was therefore not upheld.

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