Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202400773 | Welsh Government - Planning and Environment Decisions Wales | Local Government | Resolved / Early Resolution | 14 Jun 2024 |
| PSOW-202107304 | Chirk Town Council | Local Government | Other | 13 Jun 2024 |
| PSOW-202303576 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Upheld | 13 Jun 2024 |
| PSOW-202304865 | Hywel Dda University Health Board | Health | Upheld | 13 Jun 2024 |
| PSOW-202400388 | Bron Afon Community Housing Ltd | Housing | Resolved / Early Resolution | 12 Jun 2024 |
| PSOW-202401132 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 11 Jun 2024 |
| PSOW-202309223 | A GP Practice in the area of Powys Teaching Health Board | Health | Resolved / Early Resolution | 11 Jun 2024 |
| PSOW-202400612 | Swansea Council | Local Government | Resolved / Early Resolution | 10 Jun 2024 |
| PSOW-202400587 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 10 Jun 2024 |
| PSOW-202401803 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 7 Jun 2024 |
| PSOW-202400537 | Hafod Housing Association | Housing | Resolved / Early Resolution | 7 Jun 2024 |
| PSOW-202206246 | Betsi Cadwaladr University Health Board | Health | Upheld | 6 Jun 2024 |
| PSOW-202400599 | A Dental Practice in the area of Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 6 Jun 2024 |
| PSOW-202303187 | Betsi Cadwaladr University Health Board | Health | Upheld | 6 Jun 2024 |
| PSOW-202302967 | A GP Practice in the area of Hywel Dda University Health Board | Health | Not Upheld | 5 Jun 2024 |
| PSOW-202400730 | Hafod Housing Association | Housing | Resolved / Early Resolution | 4 Jun 2024 |
| PSOW-202304622 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 3 Jun 2024 |
| PSOW-202302562 | Aneurin Bevan University Health Board | Health | Not Upheld | 3 Jun 2024 |
| PSOW-202400495 | Trivallis | Housing | Resolved / Early Resolution | 31 May 2024 |
| PSOW-202305528 | Cardiff and Vale University Health Board | Health | Not Upheld | 31 May 2024 |
| PSOW-202304575 | Aneurin Bevan University Health Board | Health | Upheld | 31 May 2024 |
| PSOW-202400817 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 28 May 2024 |
| PSOW-202400150 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Resolved / Early Resolution | 28 May 2024 |
| PSOW-202400640 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 24 May 2024 |
| PSOW-202308458 | Wrexham County Borough Council | Local Government | Resolved / Early Resolution | 22 May 2024 |