Source · Ombudsman decisions
PSOW Individual Decisions
3,212 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,212 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202402236 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 23 Jul 2024 |
| PSOW-202402555 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 23 Jul 2024 |
| PSOW-202307044 | Welsh Ambulance Services University NHS Trust | Health | Upheld | 22 Jul 2024 |
| PSOW-202401691 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 22 Jul 2024 |
| PSOW-202400680 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 19 Jul 2024 |
| PSOW-202401047 | Powys County Council | Local Government | Resolved / Early Resolution | 19 Jul 2024 |
| PSOW-202401644 | Hafod Housing Association | Housing | Resolved / Early Resolution | 19 Jul 2024 |
| PSOW-202402445 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 19 Jul 2024 |
| PSOW-202403053 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 19 Jul 2024 |
| PSOW-202402940 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 18 Jul 2024 |
| PSOW-202401018 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 18 Jul 2024 |
| PSOW-202401491 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 17 Jul 2024 |
| PSOW-202401896 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 15 Jul 2024 |
| PSOW-202401084 | Trivallis | Resolved / Early Resolution | 12 Jul 2024 | |
| PSOW-202401329 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 12 Jul 2024 |
| PSOW-202401455 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 12 Jul 2024 |
| PSOW-202401942 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 12 Jul 2024 |
| PSOW-202401790 | Hafod Housing Association | Housing | Resolved / Early Resolution | 12 Jul 2024 |
| PSOW-202400818 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 12 Jul 2024 |
| PSOW-202400197 | Pembrokeshire County Council | Local Government | Resolved / Early Resolution | 11 Jul 2024 |
| PSOW-202401742 | Carmarthenshire County Council | Local Government | Resolved / Early Resolution | 11 Jul 2024 |
| PSOW-202402170 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 11 Jul 2024 |
| PSOW-202402219 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 11 Jul 2024 |
| PSOW-202400620 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 10 Jul 2024 |
| PSOW-202304482 | Aneurin Bevan University Health Board | Health | Upheld | 10 Jul 2024 |