Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202401790 | Hafod Housing Association | Housing | Resolved / Early Resolution | 12 Jul 2024 |
| PSOW-202401455 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 12 Jul 2024 |
| PSOW-202401329 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 12 Jul 2024 |
| PSOW-202401084 | Trivallis | Resolved / Early Resolution | 12 Jul 2024 | |
| PSOW-202401942 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 12 Jul 2024 |
| PSOW-202400818 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 12 Jul 2024 |
| PSOW-202400197 | Pembrokeshire County Council | Local Government | Resolved / Early Resolution | 11 Jul 2024 |
| PSOW-202401742 | Carmarthenshire County Council | Local Government | Resolved / Early Resolution | 11 Jul 2024 |
| PSOW-202402219 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 11 Jul 2024 |
| PSOW-202402170 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 11 Jul 2024 |
| PSOW-202400620 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 10 Jul 2024 |
| PSOW-202304482 | Aneurin Bevan University Health Board | Health | Upheld | 10 Jul 2024 |
| PSOW-202401754 | Hafod Housing Association | Housing | Resolved / Early Resolution | 9 Jul 2024 |
| PSOW-202401558 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 8 Jul 2024 |
| PSOW-202401021 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 8 Jul 2024 |
| PSOW-202401692 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 8 Jul 2024 |
| PSOW-202402159 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 8 Jul 2024 |
| PSOW-202401139 | Pembrokeshire County Council | Local Government | Resolved / Early Resolution | 8 Jul 2024 |
| PSOW-202402583 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 8 Jul 2024 |
| PSOW-202309903 | Cardiff Council | Local Government | Resolved / Early Resolution | 8 Jul 2024 |
| PSOW-202304628 | Aneurin Bevan University Health Board | Health | Upheld | 5 Jul 2024 |
| PSOW-202400656 | Rhondda Cynon Taf County Borough Council | Local Government | Resolved / Early Resolution | 5 Jul 2024 |
| PSOW-202402708 | Newport City Council | Local Government | Resolved / Early Resolution | 5 Jul 2024 |
| PSOW-202207270 | Betsi Cadwaladr University Health Board | Health | Other | 4 Jul 2024 |
| PSOW-202204109 | Swansea Bay University Health Board | Health | Upheld | 4 Jul 2024 |