Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202306293 | Cardiff Council | Local Government | Resolved / Early Resolution | 21 Nov 2023 |
| PSOW-202304693 | Cardiff Council | Local Government | Resolved / Early Resolution | 14 Nov 2023 |
| PSOW-202305928 | Cardiff Council | Local Government | Resolved / Early Resolution | 13 Nov 2023 |
| PSOW-202305162 | Cardiff Council | Local Government | Resolved / Early Resolution | 20 Oct 2023 |
| PSOW-202304588 | Cardiff Council | Local Government | Resolved / Early Resolution | 25 Sep 2023 |
| PSOW-202304104 | Cardiff Council | Local Government | Resolved / Early Resolution | 21 Sep 2023 |
| PSOW-202303833 | Cardiff Council | Local Government | Resolved / Early Resolution | 14 Sep 2023 |
| PSOW-202301907 | Cardiff Council | Local Government | Resolved / Early Resolution | 1 Sep 2023 |
| PSOW-202301393 | Cardiff Council | Local Government | Resolved / Early Resolution | 30 Jun 2023 |
| PSOW-202301190 | Cardiff Council | Health | Resolved / Early Resolution | 29 Jun 2023 |
| PSOW-202301170 | Cardiff Council | Local Government | Resolved / Early Resolution | 14 Jun 2023 |
| PSOW-202300060 | Cardiff Council | Local Government | Resolved / Early Resolution | 2 Jun 2023 |
| PSOW-202300075 | Cardiff Council | Local Government | Resolved / Early Resolution | 9 May 2023 |
| PSOW-202208262 | Cardiff Council | Local Government | Resolved / Early Resolution | 28 Apr 2023 |
| PSOW-202207992 | Cardiff Council | Local Government | Resolved / Early Resolution | 21 Apr 2023 |
| PSOW-202207603 | Cardiff Council | Local Government | Resolved / Early Resolution | 21 Mar 2023 |
| PSOW-202206992 | Cardiff Council | Local Government | Resolved / Early Resolution | 7 Mar 2023 |
| PSOW-202207154 | Cardiff Council | Local Government | Resolved / Early Resolution | 6 Mar 2023 |
| PSOW-202205382 | Cardiff Council | Local Government | Resolved / Early Resolution | 11 Jan 2023 |
| PSOW-202202598 | Cardiff Council | Local Government | Resolved / Early Resolution | 20 Dec 2022 |
| PSOW-202204134 | Cardiff Council | Local Government | Resolved / Early Resolution | 1 Nov 2022 |
| PSOW-202204634 | Cardiff Council | Local Government | Resolved / Early Resolution | 1 Nov 2022 |
| PSOW-202204470 | Cardiff Council | Local Government | Resolved / Early Resolution | 25 Oct 2022 |
| PSOW-202203430 | Cardiff Council | Local Government | Resolved / Early Resolution | 25 Oct 2022 |
| PSOW-202204031 | Cardiff Council | Health | Resolved / Early Resolution | 20 Oct 2022 |