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Dr X complained that Cardiff Council had failed to respond formally to the complaint she submitted 14 weeks ago about alleged fly tipping and refuse not being collected.
The Ombudsman decided that there had been a delay in the Council’s response. She said this caused frustration and uncertainty to Dr X. She decided to settle the complaint without an investigation.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202303707 | — | Mrs A complained that Cardiff Council (“the Council”) had, without prior warning, removed trees to the rear of her property, … | Resolved / Early Resolution |
| PSOW-202600986 | 30 Jun 2026 | Miss A complained about Cardiff Council’s handling of her Community Trigger request (an antisocial behaviour case review) and the response … | Resolved / Early Resolution |
| PSOW-202600235 | 12 Jun 2026 | Miss A complained to Cardiff Council about fly-tipping in the allotments by her house which is causing rats to appear … | Resolved / Early Resolution |
| PSOW-202507781 | 26 May 2026 | Mr C complained that Cardiff Council had not provided his son, A, with full-time education since he became looked after … | Resolved / Early Resolution |
| PSOW-202509986 | 15 May 2026 | Miss A complained to the Council about repairs that had not been completed and the lack of communication she had … | Resolved / Early Resolution |