Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202402987 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 8 Oct 2024 |
| PSOW-202403834 | Cardiff Council | Local Government | Resolved / Early Resolution | 8 Oct 2024 |
| PSOW-202403660 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 7 Oct 2024 |
| PSOW-202404107 | Wrexham County Borough Council | Local Government | Resolved / Early Resolution | 7 Oct 2024 |
| PSOW-202402048 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 4 Oct 2024 |
| PSOW-202403202 | Rhondda Cynon Taf County Borough Council | Local Government | Resolved / Early Resolution | 4 Oct 2024 |
| PSOW-202402051 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 3 Oct 2024 |
| PSOW-202402425 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 3 Oct 2024 |
| PSOW-202404057 | Welsh Government | Resolved / Early Resolution | 3 Oct 2024 | |
| PSOW-202404018 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Oct 2024 |
| PSOW-202403016 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 2 Oct 2024 |
| PSOW-202403977 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 2 Oct 2024 |
| PSOW-202403932 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 2 Oct 2024 |
| PSOW-202404570 | Denbighshire County Council | Health | Resolved / Early Resolution | 2 Oct 2024 |
| PSOW-202402104 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 1 Oct 2024 |
| PSOW-202403476 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 1 Oct 2024 |
| PSOW-202402501 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 30 Sep 2024 |
| PSOW-202402126 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 30 Sep 2024 |
| PSOW-202402661 | A Dental Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 30 Sep 2024 |
| PSOW-202402866 | Caerphilly County Borough Council | Local Government | Resolved / Early Resolution | 30 Sep 2024 |
| PSOW-202306972 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 27 Sep 2024 |
| PSOW-202401254 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 27 Sep 2024 |
| PSOW-202402675 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 27 Sep 2024 |
| PSOW-202403564 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 27 Sep 2024 |
| PSOW-202403856 | Conwy County Borough Council | Local Government | Resolved / Early Resolution | 27 Sep 2024 |