Mrs C complained about the care provided to her 2-week-old son, A, by Swansea Bay University Health Board on 21 January 2023. Very sadly, A died on 24 January.
The investigation considered whether clinicians at the children’s Emergency Department (“the ED”) at Morriston Hospital: a) Appropriately investigated and assessed A’s symptoms prior to discharging him.
b) Gave appropriate advice about what signs to look out for that might suggest a need to seek further medical attention for A.
The investigation found that the assessment and investigation of A’s symptoms by clinicians at the ED was appropriate. It also found that appropriate advice was provided at the time he was discharged from the ED. The Ombudsman did not uphold the complaints.