a) whether her husband’s April 2022 transurethral resection of bladder tumour (TURBT) surgical procedure to remove a bladder tumour at the Royal Gwent Hospital (“the Hospital”) was carried out appropriately b) whether he was appropriately discharged and finally c) whether her husband’s later attendance at the Hospital in May of that year was appropriately managed.
The Ombudsman found that the TURBT had been carried out appropriately and that Mr A’s post operative care, treatment and management, including for his May attendance was also reasonable and appropriate. Mrs A’s complaints were not upheld.