Source · Ombudsman decisions
PSOW Individual Decisions
3,202 total decisions
871 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,202 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202405345 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 7 Jan 2025 |
| PSOW-202406934 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Jan 2025 |
| PSOW-202407145 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 7 Jan 2025 |
| PSOW-202402061 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 2 Jan 2025 |
| PSOW-202401071 | Swansea Council | Local Government | Upheld | 23 Dec 2024 |
| PSOW-202402868 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Not Upheld | 23 Dec 2024 |
| PSOW-202405075 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 23 Dec 2024 |
| PSOW-202405211 | Linc Cymru Housing Association | Housing | Resolved / Early Resolution | 23 Dec 2024 |
| PSOW-202406735 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 23 Dec 2024 |
| PSOW-202405111 | Cardiff Council | Local Government | Resolved / Early Resolution | 20 Dec 2024 |
| PSOW-202405618 | Cardiff Council | Local Government | Resolved / Early Resolution | 20 Dec 2024 |
| PSOW-202406252 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 20 Dec 2024 |
| PSOW-202406627 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 20 Dec 2024 |
| PSOW-202406595 | Flintshire County Council | Local Government | Resolved / Early Resolution | 19 Dec 2024 |
| PSOW-202406267 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 19 Dec 2024 |
| PSOW-202308559 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 19 Dec 2024 |
| PSOW-202406721 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 19 Dec 2024 |
| PSOW-202407071 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 19 Dec 2024 |
| PSOW-202405215 | Cyngor Gwynedd | Local Government | Resolved / Early Resolution | 18 Dec 2024 |
| PSOW-202404580 | Flintshire County Council | Local Government | Resolved / Early Resolution | 18 Dec 2024 |
| PSOW-202406330 | Cardiff Council | Local Government | Resolved / Early Resolution | 18 Dec 2024 |
| PSOW-202406512 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 18 Dec 2024 |
| PSOW-202406960 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 18 Dec 2024 |
| PSOW-202406755 | Swansea Council | Local Government | Resolved / Early Resolution | 18 Dec 2024 |
| PSOW-202406857 | A GP Practice in the area of Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 18 Dec 2024 |