Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202404239 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 29 Nov 2024 |
| PSOW-202405019 | Newport City Council | Local Government | Resolved / Early Resolution | 29 Nov 2024 |
| PSOW-202405649 | Cardiff Council | Local Government | Resolved / Early Resolution | 29 Nov 2024 |
| PSOW-202406349 | Pobl | Resolved / Early Resolution | 29 Nov 2024 | |
| PSOW-202307594 | Swansea Bay University Health Board | Health | Not Upheld | 28 Nov 2024 |
| PSOW-202310037 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 28 Nov 2024 |
| PSOW-202405099 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 28 Nov 2024 |
| PSOW-202405713 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 28 Nov 2024 |
| PSOW-202309541 | A GP Surgery in the area of Aneurin Bevan University Health Board | Health | Not Upheld | 27 Nov 2024 |
| PSOW-202403494 | Powys County Council | Local Government | Resolved / Early Resolution | 27 Nov 2024 |
| PSOW-202406333 | A Dental Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 27 Nov 2024 |
| PSOW-202405497 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Nov 2024 |
| PSOW-202405901 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 26 Nov 2024 |
| PSOW-202403831 | Welsh Government - Planning and Environment Decisions Wales | Local Government | Resolved / Early Resolution | 25 Nov 2024 |
| PSOW-202401292 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 22 Nov 2024 |
| PSOW-202404887 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 21 Nov 2024 |
| PSOW-202405554 | Cardiff Council | Local Government | Resolved / Early Resolution | 21 Nov 2024 |
| PSOW-202405856 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 21 Nov 2024 |
| PSOW-202404705 | Wrexham County Borough Council | Local Government | Resolved / Early Resolution | 20 Nov 2024 |
| PSOW-202309682 | Welsh Ambulance Services University NHS Trust | Health | Not Upheld | 20 Nov 2024 |
| PSOW-202403259 | Newydd Housing Association | Housing | Resolved / Early Resolution | 19 Nov 2024 |
| PSOW-202402869 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 19 Nov 2024 |
| PSOW-202405047 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 18 Nov 2024 |
| PSOW-202405002 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 18 Nov 2024 |
| PSOW-202404408 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 18 Nov 2024 |