Mrs L complained whether, following the removal of her husband’s cancerous melanoma in 2020, he received appropriate follow-up care and whether he should have had further scans in 2022 when national guidance changed.
The Ombudsman’s investigation found that after the removal of the cancerous melanoma in 2020, Mrs L’s husband’s follow-up care was appropriate. In addition, it was also appropriate that he did not receive further scans in 2022 when national guidance changed as there was no clinical evidence of recurrent melanoma disease.
The complaint was not upheld.