Clinical treatment outside hospital; GP : A GP Practice in the area of Cardiff & Vale University Health Board Report Date 23/12/2024 Case Against A GP Practice in the area of Cardiff & Vale University Health Board Subject Clinical treatment outside hospital; GP Case Reference Number 202402868 Outcome Not Upheld Ms P complained that between June and August 2023, her wounds were not appropriately cared for by nursing staff at the Surgery and the risk of infection was not addressed. She also complained that nursing staff did not seek additional input at appropriate times. Ms P said that her wounds took longer to heal than they should have done.
The Ombudsman’s investigation found that her wounds were appropriately cared for, the risk of infection was addressed and additional input was sought at appropriate times.
The complaint was not upheld.