Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202409991 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 24 Apr 2025 |
| PSOW-202409652 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 14 Apr 2025 |
| PSOW-202400584 | Aneurin Bevan University Health Board | Health | Upheld | 11 Apr 2025 |
| PSOW-202401503 | Aneurin Bevan University Health Board | Health | Upheld | 7 Apr 2025 |
| PSOW-202409909 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 2 Apr 2025 |
| PSOW-202408733 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 2 Apr 2025 |
| PSOW-202409781 | A GP Surgery in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 31 Mar 2025 |
| PSOW-202402092 | Aneurin Bevan University Health Board | Health | Not Upheld | 28 Mar 2025 |
| PSOW-202409047 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 20 Mar 2025 |
| PSOW-202308117 | Aneurin Bevan University Health Board | Health | Not Upheld | 6 Mar 2025 |
| PSOW-202308118 | Liberty Care Ltd | Health | Not Upheld | 6 Mar 2025 |
| PSOW-202408416 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 19 Feb 2025 |
| PSOW-202406817 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 17 Feb 2025 |
| PSOW-202407989 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 13 Feb 2025 |
| PSOW-202408256 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 11 Feb 2025 |
| PSOW-202407037 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 11 Feb 2025 |
| PSOW-202406850 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 11 Feb 2025 |
| PSOW-202407409 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 5 Feb 2025 |
| PSOW-202407486 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 23 Jan 2025 |
| PSOW-202407732 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 22 Jan 2025 |
| PSOW-202400402 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 20 Jan 2025 |
| PSOW-202303356 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Other | 15 Jan 2025 |
| PSOW-202406949 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 8 Jan 2025 |
| PSOW-202405075 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 23 Dec 2024 |
| PSOW-202406627 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 20 Dec 2024 |