Source · PSOW (Public Services Ombudsman for Wales)

Aneurin Bevan University Health Board

PSOW (Public Services Ombudsman for Wales) Not Upheld Reference PSOW-202402092 Sector Health Category Clinical treatment in hospital Decided 28 March 2025

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Full decision

Mrs B complained about whether Aneurin Bevan University Health Board took adequate steps to investigate and respond to an allegation that a member of agency staff provider her husband, Mr B, with unprescribed medication on 8 February 2024.

The investigation found that the Health Board took adequate steps to investigate and respond to the allegation that a member of staff provided Mr B with unprescribed medication. The Ombudsman did not uphold the complaint.

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Other decisions involving Aneurin Bevan University Health Board

Reference Date Summary Outcome
PSOW-202600161 28 Apr 2026 Ms Y complained that Aneurin Bevan University Health Board failed to respond to her complaint submitted in August 2025 and … Resolved / Early Resolution
PSOW-202502263 20 Apr 2026 Mr F complained about the care his father, Mr G, received from the Health Board following a diagnosis of an … Not Upheld
PSOW-202511097 20 Apr 2026 Miss B complained that Aneurin Bevan University Health Board failed to provide a response to her complaint, which she made … Resolved / Early Resolution
PSOW-202509251 08 Apr 2026 Ms A complained about the care she received from Aneurin Bevan University Health Board (“the Health Board”) in December 2025. … Resolved / Early Resolution
PSOW-202510582 07 Apr 2026 Ms A and Mr B complained that Aneurin Bevan University Health Board failed to respond to the complaint submitted regarding … Resolved / Early Resolution
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