Source · PSOW (Public Services Ombudsman for Wales)

Aneurin Bevan University Health Board

PSOW (Public Services Ombudsman for Wales) Not Upheld Reference PSOW-202402092 Sector Health Category Clinical treatment in hospital Decided 28 March 2025

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Full decision

Mrs B complained about whether Aneurin Bevan University Health Board took adequate steps to investigate and respond to an allegation that a member of agency staff provider her husband, Mr B, with unprescribed medication on 8 February 2024.

The investigation found that the Health Board took adequate steps to investigate and respond to the allegation that a member of staff provided Mr B with unprescribed medication. The Ombudsman did not uphold the complaint.

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Other decisions involving Aneurin Bevan University Health Board

Reference Date Summary Outcome
PSOW-202600070 25 Jun 2026 Ms A complained about the care and treatment received by her late husband while admitted to hospital (“the Hospital”). Ms … Resolved / Early Resolution
PSOW-202509410 18 Jun 2026 Mrs A complained about her husband’s management and care at the Grange Hospital during his admission in 2025. Mr A … Resolved / Early Resolution
PSOW-202502459 17 Jun 2026 Ms B is prelingually deaf (deafness that occurs before learning speech and language). She complained about the care she received … Partly Upheld
PSOW-202601356 12 Jun 2026 Mr A complained that Aneurin Bevan University Health Board failed to respond to a complaint he submitted in September 2025 … Resolved / Early Resolution
PSOW-202600487 08 Jun 2026 Mrs B complained that the Health Board did not appropriately investigate her late father’s possible Stevens-Johnson Syndrome and that it … Resolved / Early Resolution
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