Source · Ombudsman decisions
PSOW Individual Decisions
3,202 total decisions
871 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,202 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202504362 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 14 Oct 2025 |
| PSOW-202504798 | Isle of Anglesey County Council | Local Government | Resolved / Early Resolution | 14 Oct 2025 |
| PSOW-202505232 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 14 Oct 2025 |
| PSOW-202505602 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 14 Oct 2025 |
| PSOW-202504101 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 13 Oct 2025 |
| PSOW-202503347 | Trivallis | Resolved / Early Resolution | 13 Oct 2025 | |
| PSOW-202505548 | Cardiff Council | Local Government | Resolved / Early Resolution | 13 Oct 2025 |
| PSOW-202505646 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 13 Oct 2025 |
| PSOW-202501479 | Swansea Bay University Health Board | Health | Other | 10 Oct 2025 |
| PSOW-202505451 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Oct 2025 |
| PSOW-202505571 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 9 Oct 2025 |
| PSOW-202502975 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 8 Oct 2025 |
| PSOW-202502399 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 8 Oct 2025 |
| PSOW-202505402 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 8 Oct 2025 |
| PSOW-202404815 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 7 Oct 2025 |
| PSOW-202502304 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Oct 2025 |
| PSOW-202503849 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 6 Oct 2025 |
| PSOW-202504133 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 6 Oct 2025 |
| PSOW-202502384 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 3 Oct 2025 |
| PSOW-202503224 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 3 Oct 2025 |
| PSOW-202504212 | Flintshire County Council | Local Government | Resolved / Early Resolution | 3 Oct 2025 |
| PSOW-202504325 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 2 Oct 2025 |
| PSOW-202502792 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 1 Oct 2025 |
| PSOW-202503266 | Caredig | Resolved / Early Resolution | 1 Oct 2025 | |
| PSOW-202503782 | Trivallis | Resolved / Early Resolution | 1 Oct 2025 |