Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202507539 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 10 Dec 2025 |
| PSOW-202507029 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 4 Dec 2025 |
| PSOW-202406674 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 2 Dec 2025 |
| PSOW-202400797 | Cwm Taf Morgannwg University Health Board | Health | Other | 20 Nov 2025 |
| PSOW-202407936 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 17 Nov 2025 |
| PSOW-202404402 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 13 Nov 2025 |
| PSOW-202503403 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 6 Nov 2025 |
| PSOW-202501311 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 27 Oct 2025 |
| PSOW-202309335 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 17 Oct 2025 |
| PSOW-202503057 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 12 Sep 2025 |
| PSOW-202501559 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 20 Aug 2025 |
| PSOW-202501913 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 20 Aug 2025 |
| PSOW-202503159 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 15 Aug 2025 |
| PSOW-202501637 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 14 Aug 2025 |
| PSOW-202501514 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 6 Aug 2025 |
| PSOW-202501495 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 29 Jul 2025 |
| PSOW-202401370 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 16 Jul 2025 |
| PSOW-202309826 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 8 Jul 2025 |
| PSOW-202500641 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 24 Jun 2025 |
| PSOW-202402934 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 9 Jun 2025 |
| PSOW-202408878 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 4 Jun 2025 |
| PSOW-202401257 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 28 May 2025 |
| PSOW-202500065 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 21 May 2025 |
| PSOW-202409871 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 16 May 2025 |
| PSOW-202409510 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 7 May 2025 |