Source · PSOW (Public Services Ombudsman for Wales)

Cwm Taf Morgannwg University Health Board

PSOW (Public Services Ombudsman for Wales) Not Upheld Reference PSOW-202401370 Sector Health Category Clinical treatment in hospital Decided 16 July 2025

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Full decision

Mr A complained about the care and treatment his late wife, Mrs A, received from Cwm Taf Morgannwg University Health Board. The investigation considered whether a vascular referral should have been made following Mrs A’s review and investigations by the Rapid Diagnostic Clinic on 6 December 2022.

The investigation found that even if a vascular referral had been made, no specific action would have been undertaken by a vascular specialist as Mrs A’s presentation did not merit any further treatment other than what she was already receiving.

The complaint was not upheld.

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Other decisions involving Cwm Taf Morgannwg University Health Boa…

Reference Date Summary Outcome
PSOW-202511046 29 Apr 2026 Mrs A complained that Cwm Taf Morgannwg University Health Board failed to respond to her complaint. The Ombudsman found that … Resolved / Early Resolution
PSOW-202510579 28 Apr 2026 Ms B complained that the Cwm Taf Morgannwg Health Board failed to respond to the concerns she raised in her … Resolved / Early Resolution
PSOW-202509919 27 Apr 2026 Miss B complained that Cwm Taf Morgannwg University Health Board failed to send its complaint response to her Social Worker. … Resolved / Early Resolution
PSOW-202510338 27 Apr 2026 Miss A complained that Cwm Taf Morgannwg University Health Board had not fully addressed her complaint about care and treatment … Resolved / Early Resolution
PSOW-202501014 24 Apr 2026 Mr C complained about the care and treatment he received from Cwm Taf Morgannwg University Health Board. Specifically, the investigation … Not Upheld
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