Source · PSOW (Public Services Ombudsman for Wales)

Cwm Taf Morgannwg University Health Board

PSOW (Public Services Ombudsman for Wales) Not Upheld Reference PSOW-202401370 Sector Health Category Clinical treatment in hospital Decided 16 July 2025

View Cwm Taf Morgannwg University Health Board scorecard

Original decision on the PSOW (Public Services Ombudsman for Wales) website ↗

Full decision

Mr A complained about the care and treatment his late wife, Mrs A, received from Cwm Taf Morgannwg University Health Board. The investigation considered whether a vascular referral should have been made following Mrs A’s review and investigations by the Rapid Diagnostic Clinic on 6 December 2022.

The investigation found that even if a vascular referral had been made, no specific action would have been undertaken by a vascular specialist as Mrs A’s presentation did not merit any further treatment other than what she was already receiving.

The complaint was not upheld.

View original on PSOW (Public Servic… website