Source · Ombudsman decisions

PSOW Individual Decisions

3,148 total decisions 861 investigated 495 upheld 61% upheld of investigated Years: Oct 2013–May 2026

3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.

Decisions

3,148 records · Page 126 of 126
Reference Organisation Sector Outcome Date
PSOW-202004981 Swansea Council Local Government Resolved / Early Resolution 22 Apr 2021
PSOW-202005425 Swansea Bay University Health Board Health Resolved / Early Resolution 22 Apr 2021
PSOW-202005882 Monmouthshire County Council Local Government Resolved / Early Resolution 21 Apr 2021
PSOW-202005308 A GP Practice in the area of Cardiff & Vale University Health Board Health Resolved / Early Resolution 20 Apr 2021
PSOW-202001107 Aneurin Bevan University Health Board Health Upheld 19 Apr 2021
PSOW-202001850 A GP Practice in the area of Aneurin Bevan University Health Board Health Upheld 16 Apr 2021
PSOW-202005732 Merthyr Tydfil Housing Association Ltd Housing Resolved / Early Resolution 12 Apr 2021
PSOW-202004183 Aneurin Bevan University Health Board Health Resolved / Early Resolution 9 Apr 2021
PSOW-202000225 Swansea Bay University Health Board Health Not Upheld 9 Apr 2021
PSOW-202000246 Betsi Cadwaladr University Health Board Health Upheld 9 Apr 2021
PSOW-201907352 Swansea Bay University Health Board Health Upheld 8 Apr 2021
PSOW-202005549 Hywel Dda University Health Board Health Resolved / Early Resolution 7 Apr 2021
PSOW-202005663 Hywel Dda University Health Board Health Resolved / Early Resolution 7 Apr 2021
PSOW-202106284 Cwm Taf Morgannwg University Health Board Health Upheld 11 Oct 2013
PSOW-202405338 Hirwaun & Penderyn Community Council Local Government Withdrawn
PSOW-202307747 Powys County Council Local Government Not Upheld
PSOW-202307747 Powys County Council Local Government Not Upheld
PSOW-202503647 Conwy County Borough Council Local Government Not Upheld
PSOW-202303707 Cardiff Council Local Government Resolved / Early Resolution
PSOW-202400842 Clyne & Melincourt Community Council Local Government Not Upheld
PSOW-202003099 Bishton Community Council Local Government Not Upheld
PSOW-202105435 Abertillery & Llanhilleth Community Council Local Government Other
PSOW-202200187 Wrexham County Borough Council Local Government Not Upheld