Clinical treatment outside hospital : A GP Practice in the area of Cardiff & Vale University Health Board Report Date 20/04/2021 Case Against A GP Practice in the area of Cardiff & Vale University Health Board Subject Clinical treatment outside hospital Case Reference Number 202005308 Outcome Early resolution Complained that Practice did not diagnose or refer pt in a timely manner for investigation of abdominal issues – the pt was eventually found to have advanced (colorectal) cancer and sadly died.
Source · PSOW (Public Services Ombudsman for Wales)
A GP Practice in the area of Cardiff & Vale University Health Board
PSOW (Public Services Ombudsman for Wales)
Resolved / Early Resolution
Reference PSOW-202005308
Sector Health
Category Clinical treatment outside hospital
Decided 20 April 2021
Full decision
Other decisions involving A GP Practice in the area of Cardiff & …
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202510789 | 20 Apr 2026 | Miss A complained that the Practice failed to respond to the complaint she submitted in October 2025. The Ombudsman found … | Resolved / Early Resolution |
| PSOW-202509891 | 14 Apr 2026 | Mrs A complained about the care and treatment she received from the GP Practice. In particular, Mrs A complained that … | Resolved / Early Resolution |
| PSOW-202409371 | 20 Mar 2026 | The investigation focused only on whether Mr A’s consultations with the GP Practice clinicians between July 2023 and February 2024 … | Not Upheld |
| PSOW-202504002 | 16 Mar 2026 | Mrs A’s complaint centred on whether her gallstone management by the GP Practice had been appropriate, given her blood test … | Not Upheld |
| PSOW-202507697 | 05 Mar 2026 | Miss A complained that the Practice ignored her complaints and reasonable adjustments and did not provide her with a long … | Resolved / Early Resolution |