Failed to respond to complaint concerning its failure to correctly advise terms of accessing the COVID-19 grant system
Source · PSOW (Public Services Ombudsman for Wales)
Monmouthshire County Council
PSOW (Public Services Ombudsman for Wales)
Resolved / Early Resolution
Reference PSOW-202005882
Sector Local Government
Category Complaints Handling
Decided 21 April 2021
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Full decision
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