Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202104846 | Bron Afon Community Housing Ltd | Housing | Resolved / Early Resolution | 25 Jan 2022 |
| PSOW-202106308 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 25 Jan 2022 |
| PSOW-202003301 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 24 Jan 2022 |
| PSOW-202100931 | Cwm Taf Morgannwg University Health Board | Health | Other | 22 Jan 2022 |
| PSOW-202105228 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 22 Jan 2022 |
| PSOW-202105630 | Carmarthenshire County Council | Local Government | Resolved / Early Resolution | 21 Jan 2022 |
| PSOW-202004779 | Betsi Cadwaladr University Health Board | Health | Upheld | 21 Jan 2022 |
| PSOW-202106259 | Caerphilly County Borough Council | Local Government | Resolved / Early Resolution | 20 Jan 2022 |
| PSOW-202100409 | Cardiff Council | Local Government | Other | 19 Jan 2022 |
| PSOW-202100061 | Cardiff Council | Local Government | Other | 19 Jan 2022 |
| PSOW-202104566 | Cardiff and Vale University Health Board | Health | Other | 19 Jan 2022 |
| PSOW-202005937 | Cardiff Council | Local Government | Other | 19 Jan 2022 |
| PSOW-202106487 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 19 Jan 2022 |
| PSOW-202004634 | A GP Practice in the area of Swansea Bay University Health Board | Health | Upheld | 18 Jan 2022 |
| PSOW-202100722 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Not Upheld | 14 Jan 2022 |
| PSOW-202105913 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 14 Jan 2022 |
| PSOW-202105653 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 14 Jan 2022 |
| PSOW-202106169 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 13 Jan 2022 |
| PSOW-202004511 | Aneurin Bevan University Health Board | Health | Upheld | 13 Jan 2022 |
| PSOW-202106249 | Cardiff Council | Local Government | Resolved / Early Resolution | 12 Jan 2022 |
| PSOW-202003339 | Hywel Dda University Health Board | Health | Upheld | 12 Jan 2022 |
| PSOW-202103886 | Cardiff Council | Local Government | Resolved / Early Resolution | 12 Jan 2022 |
| PSOW-202105036 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 12 Jan 2022 |
| PSOW-202105043 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 11 Jan 2022 |
| PSOW-202105816 | Cardiff Council | Local Government | Resolved / Early Resolution | 11 Jan 2022 |