Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202201456 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 23 Jun 2022 |
| PSOW-202201344 | Powys County Council | Local Government | Resolved / Early Resolution | 23 Jun 2022 |
| PSOW-202201027 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 23 Jun 2022 |
| PSOW-202101792 | Velindre University NHS Trust | Health | Upheld | 22 Jun 2022 |
| PSOW-202005705 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 22 Jun 2022 |
| PSOW-202101791 | Aneurin Bevan University Health Board | Health | Upheld | 22 Jun 2022 |
| PSOW-202005554 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 21 Jun 2022 |
| PSOW-202005550 | Velindre University NHS Trust | Health | Other | 21 Jun 2022 |
| PSOW-202005555 | Swansea Bay University Health Board | Health | Upheld | 21 Jun 2022 |
| PSOW-202200863 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 21 Jun 2022 |
| PSOW-202200812 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 21 Jun 2022 |
| PSOW-202200257 | Merthyr Valleys Homes | Housing | Resolved / Early Resolution | 20 Jun 2022 |
| PSOW-202108535 | Conwy County Borough Council | Local Government | Resolved / Early Resolution | 20 Jun 2022 |
| PSOW-202000660 | Pembrokeshire County Council | Local Government | Other | 17 Jun 2022 |
| PSOW-202005940 | Pencoed Town Council | Local Government | Other | 17 Jun 2022 |
| PSOW-202200668 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 17 Jun 2022 |
| PSOW-202201466 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 16 Jun 2022 |
| PSOW-202201497 | Caerphilly County Borough Council | Local Government | Resolved / Early Resolution | 14 Jun 2022 |
| PSOW-202201035 | Carmarthenshire County Council | Local Government | Resolved / Early Resolution | 14 Jun 2022 |
| PSOW-202100994 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 14 Jun 2022 |
| PSOW-202200951 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 14 Jun 2022 |
| PSOW-202101751 | Aneurin Bevan University Health Board | Health | Other | 13 Jun 2022 |
| PSOW-202106610 | Flintshire County Council | Local Government | Other | 10 Jun 2022 |
| PSOW-202200657 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Jun 2022 |
| PSOW-202201275 | Hafod Housing Association | Housing | Resolved / Early Resolution | 10 Jun 2022 |