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Mrs X complained that despite putting a complaint forward to the Council, she had not yet received a response to her concerns.
The Ombudsman was concerned that Mrs X had not yet received a response from the Council and contacted the Council. As an alternative to an investigation, the Council agreed to provide Mrs X with a formal response by 18 July 2022. The Ombudsman accepted this as a resolution of Mrs X’s complaint.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202307747 | — | The Ombudsman received a complaint that a member (“the Member”) of Powys County Council (“the Council”) had breached the Code … | Not Upheld |
| PSOW-202307747 | — | The Ombudsman received a complaint that a member (“the Member”) of Powys County Council (“the Council”) had breached the Code … | Not Upheld |
| PSOW-202511015 | 23 Apr 2026 | Ms D complained that Powys County Council failed to change the appointed investigator into her complaint despite raising concerns about … | Resolved / Early Resolution |
| PSOW-202509752 | 10 Mar 2026 | Mr A complained that he had not received a Stage 2 complaint response from Powys County Council, within the defined … | Resolved / Early Resolution |
| PSOW-202501295 | 27 Jan 2026 | Mr A complained that Powys County Council failed to respond to the complaint regarding the length of time to hold … | Resolved / Early Resolution |