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Ms X complained that the Council failed to carry out appropriate and necessary assessments of her sister’s learning disability .
The Ombudsman noted that while the Council had investigated Ms X’s concerns, it had not responded to additional queries she had raised following the conclusion of the investigation. The Council agreed to issue a further response by 1 July 2022.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202508804 | 09 Mar 2026 | Miss A complained that Ceredigion County Council had failed to respond to her request for her concerns to be considered … | Resolved / Early Resolution |
| PSOW-202409860 | 24 Oct 2025 | Mrs X complained about Ceredigion County Council’s delays from November 2023, including after the Education Tribunal Wales (ETW) hearing in … | Other |
| PSOW-202502977 | 14 Oct 2025 | Ms X, on behalf of Mr Y, complained that Ceredigion Council failed to respond to the full issues raised in … | Resolved / Early Resolution |
| PSOW-202405719 | 13 Feb 2025 | Mr A complained that Ceredigion County Council did not respond fully to his formal complaint in relation to the determination … | Resolved / Early Resolution |
| PSOW-202405283 | 11 Feb 2025 | Mrs A complained about the Council’s Stage 2 investigation including the rejection of her complaints by the Stage 2 Independent … | Resolved / Early Resolution |