Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202201280 | Cardiff Council | Local Government | Resolved / Early Resolution | 22 Aug 2022 |
| PSOW-202201326 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 19 Aug 2022 |
| PSOW-202200924 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 18 Aug 2022 |
| PSOW-202100464 | Cardiff Council | Local Government | Upheld | 17 Aug 2022 |
| PSOW-202202532 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 17 Aug 2022 |
| PSOW-202202297 | Newport City Council | Local Government | Resolved / Early Resolution | 17 Aug 2022 |
| PSOW-202201750 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 17 Aug 2022 |
| PSOW-202203084 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 16 Aug 2022 |
| PSOW-202201483 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 16 Aug 2022 |
| PSOW-202202192 | Swansea Council | Local Government | Resolved / Early Resolution | 16 Aug 2022 |
| PSOW-202202834 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 16 Aug 2022 |
| PSOW-202202701 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Resolved / Early Resolution | 15 Aug 2022 |
| PSOW-202201302 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 15 Aug 2022 |
| PSOW-202202820 | Powys County Council | Local Government | Resolved / Early Resolution | 15 Aug 2022 |
| PSOW-202100069 | Aneurin Bevan University Health Board | Health | Upheld | 15 Aug 2022 |
| PSOW-202202701 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Resolved / Early Resolution | 15 Aug 2022 |
| PSOW-202202151 | A Nursing Home in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 12 Aug 2022 |
| PSOW-202202595 | Bron Afon Community Housing Ltd | Housing | Resolved / Early Resolution | 12 Aug 2022 |
| PSOW-202202406 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 11 Aug 2022 |
| PSOW-202202147 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 11 Aug 2022 |
| PSOW-202102655 | A Dental Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 11 Aug 2022 |
| PSOW-202201676 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 11 Aug 2022 |
| PSOW-202201561 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 10 Aug 2022 |
| PSOW-202101536 | Conwy County Borough Council | Local Government | Upheld | 10 Aug 2022 |
| PSOW-202103020 | Swansea Bay University Health Board | Health | Upheld | 10 Aug 2022 |