Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202106222 | Betsi Cadwaladr University Health Board | Health | Other | 20 Sep 2022 |
| PSOW-202202874 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 16 Sep 2022 |
| PSOW-202203142 | A Dental Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 14 Sep 2022 |
| PSOW-202202994 | Welsh Government - Northgate | Resolved / Early Resolution | 14 Sep 2022 | |
| PSOW-202003189 | Hywel Dda University Health Board | Health | Upheld | 13 Sep 2022 |
| PSOW-202202911 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 13 Sep 2022 |
| PSOW-202202975 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 12 Sep 2022 |
| PSOW-202202962 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 12 Sep 2022 |
| PSOW-202101078 | Aneurin Bevan University Health Board | Health | Other | 7 Sep 2022 |
| PSOW-202203096 | Hafod Housing Association | Housing | Resolved / Early Resolution | 5 Sep 2022 |
| PSOW-202202088 | Pembrokeshire County Council | Local Government | Resolved / Early Resolution | 31 Aug 2022 |
| PSOW-202202356 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 31 Aug 2022 |
| PSOW-202200229 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 31 Aug 2022 |
| PSOW-202201807 | Gwynedd Council | Local Government | Resolved / Early Resolution | 30 Aug 2022 |
| PSOW-202202016 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 30 Aug 2022 |
| PSOW-202103441 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 30 Aug 2022 |
| PSOW-202201986 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Aug 2022 |
| PSOW-202202881 | Rhondda Cynon Taf County Borough Council | Local Government | Resolved / Early Resolution | 26 Aug 2022 |
| PSOW-202202446 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Aug 2022 |
| PSOW-202103875 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 25 Aug 2022 |
| PSOW-202203049 | Cardiff Council | Local Government | Resolved / Early Resolution | 25 Aug 2022 |
| PSOW-202101416 | Betsi Cadwaladr University Health Board | Health | Upheld | 23 Aug 2022 |
| PSOW-202202783 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 22 Aug 2022 |
| PSOW-202202909 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 22 Aug 2022 |
| PSOW-202202725 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 22 Aug 2022 |