Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202005974 | Swansea Bay University Health Board | Health | Upheld | 1 Jul 2022 |
| PSOW-202100842 | Llanigon Community Council | Local Government | Not Upheld | 1 Jul 2022 |
| PSOW-202005979 | Llanvaches Community Council | Local Government | Not Upheld | 1 Jul 2022 |
| PSOW-202108582 | Powys Teaching Health Board | Health | Other | 1 Jul 2022 |
| PSOW-202108690 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 1 Jul 2022 |
| PSOW-202107777 | Gwynedd Council | Local Government | Resolved / Early Resolution | 30 Jun 2022 |
| PSOW-202201596 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 30 Jun 2022 |
| PSOW-202201079 | Adra | Resolved / Early Resolution | 30 Jun 2022 | |
| PSOW-202201977 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 29 Jun 2022 |
| PSOW-202005972 | Tiers Cross Community Council | Local Government | Not Upheld | 28 Jun 2022 |
| PSOW-202003081 | Swansea Bay University Health Board | Health | Upheld | 28 Jun 2022 |
| PSOW-202006169 | Welsh Ambulance Services NHS Trust | Health | Not Upheld | 24 Jun 2022 |
| PSOW-202004442 | Llansantffraed Community Council | Local Government | Other | 24 Jun 2022 |
| PSOW-202102347 | Aneurin Bevan University Health Board | Health | Not Upheld | 24 Jun 2022 |
| PSOW-202107999 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 23 Jun 2022 |
| PSOW-202108139 | Caerphilly County Borough Council | Local Government | Resolved / Early Resolution | 23 Jun 2022 |
| PSOW-202201456 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 23 Jun 2022 |
| PSOW-202201344 | Powys County Council | Local Government | Resolved / Early Resolution | 23 Jun 2022 |
| PSOW-202201027 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 23 Jun 2022 |
| PSOW-202201687 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 23 Jun 2022 |
| PSOW-202005705 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 22 Jun 2022 |
| PSOW-202101792 | Velindre University NHS Trust | Health | Upheld | 22 Jun 2022 |
| PSOW-202101791 | Aneurin Bevan University Health Board | Health | Upheld | 22 Jun 2022 |
| PSOW-202200812 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 21 Jun 2022 |
| PSOW-202200863 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 21 Jun 2022 |