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Ms X complained that the Health Board had failed to respond to her complaint about a retrospective claim for NHS Continuing Healthcare funding, which she made to it in April 2022.
The Health Board said there had been some miscommunication in this matter and had believed it was being managed through the legal parties and not a complaint. In settlement of the complaint the Health Board agreed to provide Ms X with a complaint response within 2 weeks.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202602530 | 23 Jul 2026 | Miss P complained that Hywel Dda University Health Board had not provided a response to her complaint, which she made … | Resolved / Early Resolution |
| PSOW-202602252 | 22 Jul 2026 | Dr B complained that Hywel Dda University Health Board had not provided a response to her complaint, which she made … | Resolved / Early Resolution |
| PSOW-202602923 | 20 Jul 2026 | Ms B complained that Hywel Dda University Health Board had not provided a response to her complaint, which she made … | Resolved / Early Resolution |
| PSOW-202600330 | 20 Jul 2026 | Mrs A complained about the care and treatment her late husband received from Hywel Dda University Health Board. She said … | Resolved / Early Resolution |
| PSOW-202503509 | 14 Jul 2026 | The Ombudsman investigated Mrs A’s complaint about whether the nursing care her mother, Mrs B, received at South Pembrokeshire Hospital … | Not Upheld |