Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202504851 | Newport City Council | Local Government | Withdrawn | 24 Mar 2026 |
| PSOW-202508923 | Newport City Council | Local Government | Resolved / Early Resolution | 25 Feb 2026 |
| PSOW-202506465 | Newport City Council | Local Government | Resolved / Early Resolution | 13 Feb 2026 |
| PSOW-202503627 | Newport City Council | Health | Resolved / Early Resolution | 25 Sep 2025 |
| PSOW-202407384 | Newport City Council | Local Government | Resolved / Early Resolution | 20 Mar 2025 |
| PSOW-202405019 | Newport City Council | Local Government | Resolved / Early Resolution | 29 Nov 2024 |
| PSOW-202305968 | Newport City Council | Local Government | Not Upheld | 15 Oct 2024 |
| PSOW-202400570 | Newport City Council | Local Government | Withdrawn | 2 Sep 2024 |
| PSOW-202401795 | Newport City Council | Health | Resolved / Early Resolution | 23 Jul 2024 |
| PSOW-202402708 | Newport City Council | Local Government | Resolved / Early Resolution | 5 Jul 2024 |
| PSOW-202307455 | Newport City Council | Local Government | Resolved / Early Resolution | 22 Apr 2024 |
| PSOW-202310250 | Newport City Council | Local Government | Resolved / Early Resolution | 19 Apr 2024 |
| PSOW-202308269 | Newport City Council | Local Government | Resolved / Early Resolution | 7 Mar 2024 |
| PSOW-202207150 | Newport City Council | Local Government | Not Upheld | 13 Dec 2023 |
| PSOW-202300604 | Newport City Council | Local Government | Resolved / Early Resolution | 20 Sep 2023 |
| PSOW-202302069 | Newport City Council | Local Government | Resolved / Early Resolution | 15 Sep 2023 |
| PSOW-202303182 | Newport City Council | Local Government | Resolved / Early Resolution | 7 Sep 2023 |
| PSOW-202301211 | Newport City Council | Local Government | Resolved / Early Resolution | 29 Jun 2023 |
| PSOW-202206578 | Newport City Council | Health | Resolved / Early Resolution | 11 Jan 2023 |
| PSOW-202205412 | Newport City Council | Local Government | Resolved / Early Resolution | 22 Dec 2022 |
| PSOW-202102507 | Newport City Council | Health | Not Upheld | 5 Dec 2022 |
| PSOW-202204242 | Newport City Council | Local Government | Resolved / Early Resolution | 11 Nov 2022 |
| PSOW-202203174 | Newport City Council | Local Government | Resolved / Early Resolution | 20 Oct 2022 |
| PSOW-202202297 | Newport City Council | Local Government | Resolved / Early Resolution | 17 Aug 2022 |
| PSOW-202103771 | Newport City Council | Health | Resolved / Early Resolution | 29 Apr 2022 |
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