Themes | Environment & Climate | The Accountability Index

Renewable energy planning barriers

Planning system failing to adequately support critical infrastructure like onshore wind projects, hindering new capacity development.

Source spread

Where this theme appears

This theme appears across 4 independent accountability sources, so the source mix matters as much as the headline total.

319 committee recs 6 NAO recs 1 PHSO decision 389 LGO/SPSO decisions

Browse by source

Source-grouped records are useful for tracing where a concern came from. Large sections show the 50 strongest matches for that source; counts still show the full theme total.

4 sources
Select committee recommendations(319)— showing 50 strongest matches
#9 —
Business and Trade Committee
Recommendation: The current electricity trading arrangements with the EU have caused market inefficiencies and increased UK energy costs. Reducing these costs through an agreement with the EU will provide significant benefits to UK businesses and consumers and support the broader UK …
Response Pending
#18 —
Energy Security and Net Zero Committee
Recommendation: GB Energy’s new advisory service does not contain a dedicated planning function, despite the planning system being one of the most significant barriers our evidence identified. Our view is that it should. Planning constitutes both legal and technical expertise as …
Response Pending
#16 —
Energy Security and Net Zero Committee
Recommendation: Energy planning is too important to hope that local planners have the capacity and knowledge to deliver to national targets. The Department for Energy Security and Net Zero must ensure stronger coordination between NESO high-level spatial planning strategies and local …
Response Pending
#15 —
Energy Security and Net Zero Committee
Recommendation: The Government must, this year, alter the National Planning Policy Framework to allow for community benefits from community energy to be material considerations in planning application processes. The current NPPF’s definition of community-led development would be a good starting point …
Response Pending
#14 —
Energy Security and Net Zero Committee
Recommendation: The National Planning Policy Framework needs to be reviewed to enable local authorities and planners to differentiate community energy projects from commercial developers in planning application processes. There is a need for more clarity on what projects should be prioritised …
Response Pending
#13 —
Energy Security and Net Zero Committee
Recommendation: The Government and Ofgem must agree a regulatory definition and clear criteria for community energy projects to allow them to be differentiated from commercial developers. (Recommendation, Paragraph 50) Planning
Response Pending
#12 —
Energy Security and Net Zero Committee
Recommendation: The 8 GW target explicitly recognises the central role of community energy in the Clean Power Mission. A commitment to delivering it requires shifting away from ownership agnosticism to grant community energy a special status and help community energy projects …
Response Pending
#9 —
Energy Security and Net Zero Committee
Recommendation: If P441 is not approved and implemented by the end of summer 2026, the Government should bring forward legislation equivalent to the Local Electricity Bill to establish a proportionate local supply licence. (Recommendation, Paragraph 32) 46 Grid connections
Response Pending
#8 —
Energy Security and Net Zero Committee
Recommendation: We recommend that the Government produces, within six months, a regulatory framework to allow community energy generators to sell electricity to local consumers. Modification of P441 is a good step to clarify rules and uncertainties and should be approved by …
Response Pending
#7 —
Energy Security and Net Zero Committee
Recommendation: Complex market rules are a major impediment to scaling up local supply and local energy markets. The supply regime cost and complexity of obtaining a supply license are prohibitive for small community projects and licence exemption rules are not fit …
Response Pending
#4 —
Energy Security and Net Zero Committee
Recommendation: The Government should, as a matter of urgency, provide clearer guidance on the application of procurement rules, and if necessary, reform the rules themselves, to make it easier for local authorities and community energy 45 organisations to work together and …
Response Pending
#17 —
Welsh Affairs Committee
Recommendation: The UK Government must recognise that Wales’ increase in renewable energy development and generation may be significantly hindered by grid constraints if action is not taken. To mitigate this risk, the UK Government must work in collaboration Renewable energy in …
Gov response: Regulation of the transmission and distribution network is a matter for Ofgem as the independent regulator. Government is working with Ofgem to help ensure that network companies play a full role in meeting our net …
Under Consideration
#7 —
Welsh Affairs Committee
Recommendation: This is a critical moment for the climate agenda. If the UK Government is to achieve its ambitious net-zero targets, it needs to have a subsidy programme that succeeds in attracting private sector and community investment in small-scale renewable energy …
Gov response: The Smart Export Guarantee (SEG) gives small scale low-carbon electricity generators the right to be paid for the renewable electricity they export to the grid. It 2 https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/990120/ UK_Government_s_Plan_for_Wales_May_2021__ENGLISH_.pdf
Under Consideration
#9 —
Business and Trade Committee
Recommendation: We recommend that the Department for Business, Energy and Industrial Strategy work with the Department for Levelling Up, Housing and Communities to consider the potential merits of implementing a single National Policy Statement across sectors with sub-sector statements linked to …
Gov response: Government agrees that onshore wind is an important part of the energy mix, accounting for around a quarter of installed renewable capacity in the UK. As set out in the Energy White Paper and Net …
Under Consideration
#8 —
Business and Trade Committee
Recommendation: We note that the current review of the NPS for Energy is the first to have taken place in 10 years. In order to properly take into account the rapid pace of technological change in the energy sector and the …
Gov response: The government accepts the Committee’s recommendation. In line with government ambitions, the need for hydrogen in our energy system is set out in section 3.4 of EN-1. As noted above in the government’s response to …
Accepted
#7 —
Business and Trade Committee
Recommendation: We acknowledge the Government’s view that the NPS should not be overly prescriptive to avoid discouraging the development of new technologies. We recognise that the NPS should also facilitate the development of new technologies in this fast-moving sector. We therefore …
Gov response: At present, the government has no plans to create a single NPS for Infrastructure as part of its reforms of the NSIP process. Our strategies for infrastructure investment and performance are set out in the …
Under Consideration
#6 —
Business and Trade Committee
Recommendation: The purpose of reviewing the current NPS was to update it to bring it in line with the Government’s Energy White Paper. However, since then, the Government has published a number of key policy documents which are relevant for the …
Gov response: It is for the relevant Secretary of State concerned to consider whether and when to take forward any review under section 6 of the Planning Act 2008. circumstances which the Secretary of State considers make …
Under Consideration
#5 —
Business and Trade Committee
Recommendation: If the Government’s targets set for renewables are not to be included within the NPS planning regime, the link between those targets and planning principles must be made explicit in respect of each technology or generation capacity, so that they …
Gov response: promote the scaling up of new technologies, where relevant these have been referenced in the draft energy NPSs. Examples of technology roadmaps associated with these include: • The Hydrogen Strategy9 published in August 2021 set …
Under Consideration
#4 —
Business and Trade Committee
Recommendation: We recognise that the inclusion of specific targets for the delivery of renewable energy infrastructure within the NPS would provide a clear indication of the Government’s intention to deliver net zero—and give practical application to this principle within the planning …
Gov response: We have updated the draft EN-1 to reflect the BESS, Net Zero Strategy, Hydrogen Strategy, and government’s ambitions for Hydrogen and Carbon Capture Use and Storage (CCUS). CCUS and Hydrogen are nascent technologies in the …
Under Consideration
#19 —
Environmental Audit Committee
Recommendation: We are encouraged that the Government has now included one of the cheapest forms of renewable energy—onshore wind—in Contracts for Difference auctions and will consult on proposed changes to national planning policy to relax the de facto prohibition that has …
Gov response: 55. The Government is fully committed to increasing the deployment of onshore wind capacity, recognising the important role it plays in increasing our energy security and decarbonising our electricity supply. 56. As set out in …
Partially Accepted
#37 — Planning system represents a major constraint on low-carbon energy infrastructure delivery
Business and Trade Committee
Recommendation: The planning system, nationally and locally within England and also in Scotland and Wales, is a major constraint on the timely delivery of low-carbon energy infrastructure. There are many reasons for this, some of which we do not cover in …
Gov response: 115. [Response provided by Ofgem] Ofgem recognises this is an important issue: the approach to RIIO-ED2 as well as the wider RIIO-2 price controls have sought to ensure consumers and consumer representatives are placed at …
Under Consideration
#20 — Planning processes remain a bottleneck for charge point installation, increasing costs and delays
Public Accounts Committee
Recommendation: Similarly, many planning processes were not designed with charge point operators in mind, causing unnecessary additional cost and time. The Department explained that it had recently announced a series of changes to ease planning barriers and make it easier to …
Gov response: 6.1 The government agrees with the Committee’s recommendations. Recommendation implemented 6.2 The government’s vision is that all drivers can charge conveniently for both daily and long-distance driving and that there is a compelling, and visible, …
Accepted
#22 — Review clean heat market measures for effectiveness in increasing heat pump uptake.
Energy Security and Net Zero Committee
Recommendation: The Government should review and assess measures designed to shape and influence the clean heat market, including but not limited to the Clean Heat Market Mechanism, to determine if they remain the most effective ways to increase heat pump uptake. …
Gov response: The government closely monitors the development of the market for clean heating appliances like heat pumps, and the impact of measures to support this. Certified heat pump installations were 43% higher in 2024 than 2023, …
Accepted
#21 — Require Government to publish plans and cost analysis for gas network repurposing by 2025.
Energy Security and Net Zero Committee
Recommendation: The Government must set out comprehensive plans and an analysis of the costs and benefits for repurposing the gas network and clarifying who would bear the costs. It should set out a preliminary analysis by the end of 2025, including …
Gov response: As we make the transition to become a Clean Energy Superpower, the government welcomes the Committee’s recognition of the need to consider the future of the gas network. This is set out in more detail …
Not Addressed
#20 — Provide certainty on future electric home heating and clarify fossil fuel installation dates
Energy Security and Net Zero Committee
Recommendation: The Government must provide consumers, installers and the supply chain with certainty that most home heating will be powered by electricity in future. It must also set out its view on whether new on-grid and off-grid fossil fuel heating systems …
Gov response: This government is focused on incentivising moves to cleaner, affordable heating and making this attractive and easy for the public. Through our Warm Homes Plan we have already announced a range of measures to support …
Not Addressed
#19 — Decide on hydrogen's role for domestic heating by summer 2025 with Warm Homes Plan
Energy Security and Net Zero Committee
Recommendation: We urge the Government to take a decision on the possible role of hydrogen for domestic heating no later than summer 2025, alongside the publication of its Warm Homes Plan. This should be informed by the existing evidence gathered through …
Gov response: The government wants to provide strategic clarity on decarbonising home heating as soon as possible in order to best support our mission to make the UK a Clean Energy Superpower. To support this, the government …
Not Addressed
#18 — Develop an urgent plan for repurposing the national gas network infrastructure
Energy Security and Net Zero Committee
Recommendation: The Government urgently needs to develop a plan for repurposing the gas network. Whether hydrogen plays a role in our future heating system or not, much of the gas network will need repurposing, presenting an enormous and costly infrastructural challenge …
Gov response: As we make the transition to become a Clean Energy Superpower, the government welcomes the Committee’s recognition of the need to consider the future of the gas network. This is set out in more detail …
Not Addressed
#17 — Set clear guidelines for ending new fossil fuel heating system installations
Energy Security and Net Zero Committee
Recommendation: We are concerned that the Government has not set clear guidelines for the end of the installation of new fossil fuel heating systems on and off the gas grid. Without certainty, consumers, manufacturers and the wider supply chain lack the …
Gov response: This government is focused on incentivising moves to cleaner, affordable heating and making this attractive and easy for the public. Through our Warm Homes Plan we have already announced a range of measures to support …
Not Addressed
#16 — Continued delay on hydrogen's role in heating creates profound market uncertainty
Energy Security and Net Zero Committee
Recommendation: Delaying a decision on the role of hydrogen for domestic heating until 2026 continues to create profound uncertainty. This means that consumers are delaying their switch to low carbon heating systems and Ofgem is unable to prepare to regulate our …
Gov response: The government wants to provide strategic clarity on decarbonising home heating as soon as possible in order to best support our mission to make the UK a Clean Energy Superpower. To support this, the government …
Not Addressed
#15 — Produce engagement strategy to build confidence in electric heating for consumers and installers
Energy Security and Net Zero Committee
Recommendation: The Government must produce an engagement strategy to set out the costs and benefits of electric heating and build confidence for consumers, installers and the supply chain. This should include a plan to tackle misinformation and introduce consumer and workforce …
Gov response: This government is focused on incentivising moves to cleaner, affordable heating and making this attractive and easy for the public. Through our Warm Homes Plan we have already announced a range of measures to support …
Not Addressed
#14 — Reduce policy cost difference between gas and electricity bills by end of 2025
Energy Security and Net Zero Committee
Recommendation: We recommend that the Government, by the end of 2025, considers reducing the policy cost difference between gas and electricity bills, creating an incentive for households to adopt electric heating systems. The Government should do this carefully, recognising that almost …
Gov response: For the government to achieve the clean power 2030 target it is critical that our electricity price reflects the cheaper wholesale price of clean energy. As the Committee concludes, the current distribution of policy costs …
Not Addressed
#13 — Public awareness of electric heating systems remains worryingly low, compounded by misinformation
Energy Security and Net Zero Committee
Recommendation: Levels of public awareness of electric heating systems are worryingly low. Many consumers are simply unaware of technologies such as heat pumps, let alone their benefits and support available to them. This is compounded by misinformation and factionalism in parts …
Gov response: This government is focused on incentivising moves to cleaner, affordable heating and making this attractive and easy for the public. Through our Warm Homes Plan we have already announced a range of measures to support …
Not Addressed
#12 — Higher electricity prices significantly disincentivize consumer switch to electric heating systems
Energy Security and Net Zero Committee
Recommendation: Electricity is much more expensive than gas in the UK because gas generation sets the marginal wholesale price and most levies are placed on electricity bills, rather than gas. This is a significant disincentive for consumers switching from fossil fuel …
Gov response: For the government to achieve the clean power 2030 target it is critical that our electricity price reflects the cheaper wholesale price of clean energy. As the Committee concludes, the current distribution of policy costs …
Not Addressed
#11 — Government's indecision on hydrogen's role undermines low-carbon heating confidence and rollout
Energy Security and Net Zero Committee
Recommendation: Uncertainty over the UK’s technological direction for decarbonising heat is undermining consumer confidence and supply chain development. In particular, the Government’s failure to decide on the role of hydrogen for home heating is obstructing the rollout of proven electric technologies …
Gov response: The government wants to provide strategic clarity on decarbonising home heating as soon as possible in order to best support our mission to make the UK a Clean Energy Superpower. To support this, the government …
Not Addressed
#8 — Energy Performance Certificates deter consumers from low carbon heating due to cost-based bias.
Energy Security and Net Zero Committee
Recommendation: We are deeply concerned that Energy Performance Certificates, as currently calibrated, provide some consumers with poorly conceived advice and have a strong bias against low carbon, but initially more expensive, heating systems. As a cost-based metric, Energy Performance Certificates are …
Gov response: The government is reforming Energy Performance Certificates (EPCs) to better align them with our key policy objectives, including achieving Clean Power by 2030 and accelerating progress towards Net Zero. The consultation on EPC Reform, developed …
Accepted
#7 — Establish national warm homes advice service for England, linking consumers to trusted installers.
Energy Security and Net Zero Committee
Recommendation: We recommend that the Government establishes a national warm homes advice service for England to signpost consumers to independent advice, trusted installers and financial options. This should be available online, over the phone and in person. While it may be …
Gov response: The government recognises that access to trusted and impartial energy efficiency and clean heat advice is crucial. The government runs several digital services on GOV.UK, supported by a national phoneline, aimed at households. The government …
Not Addressed
#6 — One-stop-shops prove successful in other countries for low carbon heating rollout.
Energy Security and Net Zero Committee
Recommendation: One-stop-shops have proven successful in many neighbouring countries, especially when affiliated with a workforce accreditation scheme that signposts consumers to trusted installers. There are clear and tangible links between their introduction in countries such as France and the success of …
Gov response: The government recognises that access to trusted and impartial energy efficiency and clean heat advice is crucial. The government runs several digital services on GOV.UK, supported by a national phoneline, aimed at households. The government …
Not Addressed
#5 — England lacks a single, trusted source for free home retrofit information and advice.
Energy Security and Net Zero Committee
Recommendation: There is a clear need for a single, trusted source of free information and advice on home retrofit that can be accessed via multiple sources. Such provision already exists in Scotland and Wales but does not in England. Consumer advice …
Gov response: The government recognises that access to trusted and impartial energy efficiency and clean heat advice is crucial. The government runs several digital services on GOV.UK, supported by a national phoneline, aimed at households. The government …
Partially Accepted
#4 — Consumers lack awareness and access to impartial information on home retrofit benefits.
Energy Security and Net Zero Committee
Recommendation: Many consumers have a fundamental lack of awareness of the benefits of home retrofit and where to access quality, impartial information and advice. This is preventing them from making informed decisions and delaying the retrofit of their homes. (Conclusion, Paragraph …
Gov response: The government recognises that access to trusted and impartial energy efficiency and clean heat advice is crucial. The government runs several digital services on GOV.UK, supported by a national phoneline, aimed at households. The government …
Not Addressed
#3 — Announce long-term home retrofit programme beyond 2026, including reduced schemes and relaxed criteria.
Energy Security and Net Zero Committee
Recommendation: The Government must announce a long-term programme for how it plans to support home retrofit beyond 2026 in its Warm Homes Plan. This should include a reduction in the number of schemes offered; significantly relaxed eligibility criteria to prioritise uptake; …
Gov response: The government recognises the need to set long-term programme of support for home retrofit to transform our ageing building stock into comfortable, low-carbon homes that are fit for the future. The Warm Homes Plan will …
Partially Accepted
#1 — Government's stop-start retrofit support schemes undermine long-term sector certainty beyond 2026.
Energy Security and Net Zero Committee
Recommendation: There is a clear and urgent need to provide long-term certainty for the sector through the Government’s retrofit support schemes. Stop-start measures and short funding cycles have undermined the confidence of consumers, installers and the wider supply chain. The Government …
Gov response: The government recognises the need to set long-term programme of support for home retrofit to transform our ageing building stock into comfortable, low-carbon homes that are fit for the future. The Warm Homes Plan will …
Not Addressed
#17 — Review removing specific electricity distribution infrastructure from NSIP regime for faster delivery.
Energy Security and Net Zero Committee
Recommendation: The Government should review whether some types of electricity distribution infrastructure should be removed from the Nationally Significant Infrastructure Projects regime and instead consented under section 37 of the Electricity Act 1989, to speed up delivery critical to Clean Power …
Gov response: 18. The complex judgments involved in evaluating different options for electricity network infrastructure not only raise a strong argument for settling these strategic considerations at an earlier stage, but also heighten the need for affected …
Under Consideration
#36 — Mandate prescriptive standards for green and blue infrastructure in all new and refurbished developments.
Environmental Audit Committee
Recommendation: The Government should be more prescriptive on the standards of green and blue infrastructure in new developments. The Government should mandate initiatives like Natural England’s Green Infrastructure Framework in new and refurbished developments to seek to ensure high standards of …
Gov response: 111. The Government has no plans to develop mandatory training in ecology and the decarbonisation of buildings, or review current planning qualifications to ensure they adequately test knowledge of ecology and carbon literacy. As independent …
Under Consideration
#35 — Green infrastructure promotion within the planning system remains insufficient despite NPPF recognition.
Environmental Audit Committee
Recommendation: We recognise and welcome the recognition of the importance of green infrastructure in the latest revision of the NPPF. However, we heard that more can be done to promote it within the planning system. (Conclusion, Paragraph 126)
Gov response: 107. The Government agrees that strengthening early career pathways is essential to ensuring the planning system has the expertise it needs. Through MHCLG’s Planning Capacity and Capability Programme, we are already expanding national routes into …
Accepted
#33 — Enhanced Regeneration Programme offers solution if BNG requirements impact brownfield site viability.
Environmental Audit Committee
Recommendation: In the event that BNG requirements do render brownfield sites less attractive or viable then the Enhanced Regeneration Programme could be an appropriate approach, particularly in areas that require housing growth but have struggled to secure investment, related to viability …
Gov response: 100. The Government agrees that ecological expertise is critical within the planning system. We recognise the challenges local planning authorities face with capacity and skills across the board and are taking forward significant action to …
Accepted
#30 — Set out plans to control long-term costs of on-site BNG and prevent overcharging residents.
Environmental Audit Committee
Recommendation: The Government should set out how it plans to control the long-term costs and implementation of on-site BNG initiatives, so they are delivered to sufficient standards and ensure unreasonable costs are not passed onto households; as part of this, the …
Gov response: 85. We believe that more can be done to encourage, incentivise, and implement environmental and sustainable practices across the construction products sector. This must be done in a proportionate way that also delivers on safety …
Under Consideration
#29 — On-site Biodiversity Net Gain implementation risks increasing housing costs, undermining Government affordability aims.
Environmental Audit Committee
Recommendation: We are concerned there is a risk that implementing Biodiversity Net Gain (BNG) on housing developments may inadvertently result in unreasonable fees for residents or more expensive housing, which runs counter to the Government’s aim of creating more affordable housing. …
Gov response: 83. On 16 December 2025 Government published a consultation on a new NPPF which included proposed changes to the climate change policies of the NPPF. This includes a proposed decision-making policy on climate change mitigation …
Under Consideration
#15 — Avoid viewing nature as an inconvenience or blocker to new housebuilding projects.
Environmental Audit Committee
Recommendation: The Government must not veer down the path of viewing nature as an inconvenience or blocker to housebuilding. In most cases housing delivery is delayed or challenged due to unclear and conflicting policies, land banking and skills shortages. Using nature …
Gov response: 48. As set out above, each EDP will need to contain monitoring measures which are sufficient to monitor the effectiveness of the conservation measures which have been implemented, and the effects of the EDP in …
Under Consideration
#9 — Align future national land use policies with all environmental targets and frameworks explicitly
Environmental Audit Committee
Recommendation: Any future national spatial planning or land use policies, such as a Land Use Framework or Spatial Development Strategies, must be aligned with, and complimentary to, all environmental targets, frameworks and policies. These include but are not limited to: Environment …
Gov response: 27. The NRF has been designed to allow for EDPs to be brought forward covering a range of different environmental features. However, an EDP can only be made where the EDP would pass the overall …
Under Consideration
#8 — Importance of aligning national land use, environmental, and planning policies for clarity
Environmental Audit Committee
Recommendation: Stakeholders highlighted the importance of alignment between a national Land Use Framework, environmental policies and planning policies. Such alignment will help direct housing developments and nature conservation or restoration to appropriate locations. It will also help reduce confusion, avoid conflicting …
Gov response: 23. The NPPF already makes clear that local planning authorities should take a sequential and risk-based approach to flood risk. In doing so, development should be directed away from areas at highest risk, and should …
Under Consideration
NAO audit recommendations(6)
Decarbonising the power sector
c) ensure it has understood the main links between different aspects of decarbonisation and sets out in advance how these will be managed. This should include how to determine the best sequencing of changes and investment, such as ensuring how …
Accepted
Decarbonising the power sector
b) within 12 months, review plans for achieving its ambitions for offshore wind and nuclear power expansion. Where DESNZ determines that these ambitions are unattainable it should develop alternative options that enable it to achieve its broader power sector ambitions, …
Accepted
Electricity networks
BEIS, working with the Department for Transport, should: e) work with Ofgem to obtain as much clarity as possible on the implications of heat and transport decarbonisation for future network requirements, in advance of Ofgem making significant decisions on how …
Accepted
Investigation into the East West Rail project (Oxford – Cambridge)
DfT and EWR Co should assess the options for how to power the trains on the route in the long term, setting out how the options align with DfT?s decarbonisation plans and provide cost-effective solutions.
Accepted
Road enhancements: progress with the second road investment strategy (2020 to 2025)
DfT should work with other government departments to ensure a streamlined approach to updating and regularly reviewing the framework against which development consent applications are appraised. This will help maintain alignment with wider government policies and allow applications to be …
Accepted
Electricity networks
BEIS should: f) as part of its 2020 review on industry governance, investigate the potential benefits of more strategic coordination in the energy system; and
Accepted
PHSO casework decisions(1)
LGO / SPSO decisions(389)
22-000-843 — Mendip District Council
Ms X complains about delay by the Council in determining her planning application. The Ombudsman will not investigate this complaint because there is a right of appeal to a Planning Inspector.
LGO (Local Government & … Planning May 2022
21-018-702 — Walsall Metropolitan Borough Council
Summary: Ms X complains about the Council’s delay in addressing a neighbour’s planning breach. We will not investigate the complaint because we are unlikely to add to the investigation already carried out by the Council and while there has been some delay, neither it nor the injustice caused to Ms …
LGO (Local Government & … Planning May 2022
21-001-721 — East Hertfordshire District Council
Summary: Mrs B complains the Council did not take enforcement action against noise and odour from a takeaway below her flat for several years. She says the noise prevented her from sleeping and eventually meant she had to sell her flat and move. The Ombudsman finds fault in the delay …
LGO (Local Government & … Planning Upheld May 2022
21-009-683 — Lake District National Park Authority
Summary: We will not investigate this complaint about the Authority’s decision to approve a planning application for a site close to the complainant’s home. We are unlikely to find fault in the process the Authority followed when coming to its decision.
LGO (Local Government & … Planning May 2022
22-001-599 — Waverley Borough Council
Summary: We will not investigate this complaint about the Council’s assessment of a certificate of lawfulness application. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We cannot accept complaints made in a person’s capacity as a …
LGO (Local Government & … Planning May 2022
22-001-494 — West Suffolk Council
Summary: We will not investigate Mr X’s complaint that the Council has failed to take appropriate action to remove or replace his neighbour’s fence, which he considers is too tall. This is because the matter does not cause him significant enough injustice to warrant investigation and we cannot achieve the …
LGO (Local Government & … Planning May 2022
25-014-905 — London Borough of Redbridge
LGO (Local Government & … Planning
25-013-943 — Wakefield Metropolitan District Council
LGO (Local Government & … Planning
25-006-268 — Mole Valley District Council
LGO (Local Government & … Planning Upheld
25-016-456 — North Devon District Council
LGO (Local Government & … Planning
20-011-475 — Coventry City Council
Summary: Mrs P complained the Council failed to consider a planning application or take her objections into account. She says the Council failed to provide measurements or respond effectively to her complaint. The Council says it has completed all the processes correctly. We find no fault in the Council’s consideration …
LGO (Local Government & … Planning Upheld Apr 2022
22-008-466 — Uttlesford District Council
Summary: We will not investigate this complaint about the Council’s refusal to carry out a comparison of why planning permission was granted for a particular planning application when Mr and Mrs X’s own applications have been refused. This is because there is no evidence to suggest fault by the Council …
LGO (Local Government & … Planning Nov 2022
24-001-338 — East Riding of Yorkshire Council
Summary: We will not investigate Mr X’s complaint about the Council’s planning process and decision when dealing with his application. Mr X had a right of appeal against the Council’s planning decision to the Planning Inspectorate, which it would have been reasonable for him to use.
LGO (Local Government & … Planning Jun 2024
24-001-303 — West Lancashire Borough Council
Summary: We will not investigate this complaint about lack of planning enforcement because there is no evidence of fault causing significant injustice.
LGO (Local Government & … Planning Jun 2024
23-019-964 — West Lancashire Borough Council
Summary: We will not investigate this complaint about lack of planning enforcement because there is no evidence of fault causing significant injustice.
LGO (Local Government & … Planning Jun 2024
23-018-609 — Ashfield District Council
Summary: Mr X complained about the Council’s rushed decision to approve development to benefit the planning applicant. We found no fault in how the Council dealt with the planning application.
LGO (Local Government & … Planning Not Upheld Jun 2024
24-003-769 — Gateshead Metropolitan Borough Council
Summary: We will not investigate this complaint about the Council’s actions on the status of an access road which runs behind the complainant’s home. We have seen no reason to investigate the parts of the complaint which are late. We cannot investigate information or statements made in connection with court …
LGO (Local Government & … Planning Sep 2024
24-006-653 — East Staffordshire Borough Council
Summary: We will not investigate this complaint about the Council’s handling of a planning application with which Mr X is interested. This is because there is insufficient evidence of fault by the Council or injustice caused to Mr X to warrant an investigation.
LGO (Local Government & … Planning Sep 2024
24-006-352 — Somerset Council
Summary: We will not investigate this complaint about the obligations contained within a legal agreement for a development. It is reasonable to expect the complainant to have contacted us sooner, and we would be unlikely to find fault by the Council has directly caused him a significant injustice.
LGO (Local Government & … Planning Sep 2024
24-004-762 — Sandwell Metropolitan Borough Council
Summary: We will not investigate this complaint about a planning application as there is no evidence of fault by the Council.
LGO (Local Government & … Planning Sep 2024
25-001-491 — Sheffield City Council
Summary: We will not investigate this complaint about the way the Council dealt with the complainant’s planning applications. This is because the complainant has appealed to the Planning Inspectorate which acts on behalf of the relevant Government minister. We have no jurisdiction to investigate in these circumstances.
LGO (Local Government & … Planning Jul 2025
25-003-355 — Braintree District Council
Summary: We will not investigate this complaint about the Council’s consideration of a planning application. This is because the substantive issues are not separable from a planning appeal. In addition, of the remaining elements, there is no significant injustice, and elements are better considered by the Information Commissioners Officer.
LGO (Local Government & … Planning Jul 2025
25-006-057 — Epping Forest District Council
Summary: We will not investigate this complaint about the Council’s handling of a planning application and its pre-application advice. Mr X used his right of appeal to the Planning Inspector, and there is no evidence the Council’s pre-application advice caused him significant injustice.
LGO (Local Government & … Planning Jul 2025
25-002-310 — Guildford Borough Council
Summary: We will not investigate this complaint about planning permission and planning enforcement because it is out of time.
LGO (Local Government & … Planning Jul 2025
25-002-285 — Wigan Metropolitan Borough Council
Summary: We will not investigate this complaint that the Council libelled the complainant. We cannot determine whether the Council libelled the complainant or should pay compensation. These are matters for the courts.
LGO (Local Government & … Planning Jul 2025
25-001-759 — High Peak Borough Council
Summary: We will not investigate this complaint about the way the Council considered a planning application. We have not seen enough evidence of fault in the Council’s actions to justify our involvement. And we cannot achieve the outcome the complainant is seeking.
LGO (Local Government & … Planning Aug 2025
25-007-925 — Ashford Borough Council
LGO (Local Government & … Planning Upheld
25-016-905 — Test Valley Borough Council
LGO (Local Government & … Planning
24-017-770 — Somerset Council
LGO (Local Government & … Planning
25-016-852 — Melton Borough Council
LGO (Local Government & … Planning
25-012-144 — Milton Keynes Council
LGO (Local Government & … Planning
25-013-856 — London Borough of Barnet
LGO (Local Government & … Planning
25-013-062 — South Downs National Park Authority
LGO (Local Government & … Planning
25-012-709 — Brentwood Borough Council
LGO (Local Government & … Planning
25-015-182 — Vale Of White Horse District Council
LGO (Local Government & … Planning
25-014-509 — London Borough of Croydon
LGO (Local Government & … Planning
25-003-560 — South Ribble Borough Council
LGO (Local Government & … Planning Upheld
24-020-444 — South Downs National Park Authority
LGO (Local Government & … Planning Upheld
PSOW-202204594 — Vale of Glamorgan Council
Mrs X complained that the Council had failed to determine her application for a definitive map modification order (“DMMO”) in accordance with a direction issued by Planning Environment Decisions Wales (“PEDW”). She also complained that the Council had failed to respond to communications sent to it, in which she expressed …
PSOW (Public Services Om… Local Government Nov 2022
PSOW-202308507 — Pembrokeshire County Council
Mrs X complained that Pembrokeshire County Council failed to respond to a complaint raised in September 2023. The Ombudsman found that the Council’s delay in responding was due to sourcing an independent investigator to undertake a Stage 2 investigation. She found this caused additional frustration and uncertainty to Mrs X. …
PSOW (Public Services Om… Local Government Mar 2024
PSOW-202401544 — Monmouthshire County Council
Mr R complained that Monmouthshire County Council failed to respond to a complaint he raised about a planning application. The Ombudsman found that the Council did not log a formal complaint as it deemed the concerns to be ongoing casework. It failed to inform Mr R of how it was …
PSOW (Public Services Om… Local Government Aug 2024
PSOW-202405569 — Swansea Council
Mr A complained that the Council had failed to enforce planning conditions. Public areas remained unadopted and a Section 106 Agreement, setting out public works, had not been enforced. Mr A was dissatisfied with the Council’s complaint handling and said that information contained in the complaint response was inaccurate. The …
PSOW (Public Services Om… Local Government Feb 2025
PSOW-202405719 — Ceredigion County Council
Mr A complained that Ceredigion County Council did not respond fully to his formal complaint in relation to the determination of a planning application. The Ombudsman found the Council had responded to Mr A’s initial complaint, but not acknowledge or respond to a follow up letter from Mr A in …
PSOW (Public Services Om… Local Government Feb 2025
PSOW-202400143 — Swansea Council
Ms K complained about the Council’s handling of and decision to approve a neighbour’s planning application, and specifically whether there was maladministration in respect of: 1. its communication with her about the application 2. its management and consideration of the objections received to the application 3. its consideration of relevant …
PSOW (Public Services Om… Local Government Not Upheld Mar 2025
21-012-842 — Forest of Dean District Council
Summary: We will not investigate this complaint about how the Council decided to grant planning permission for development next to the complainants’ home. We are unlikely to find fault affected the Council’s decision. The Council is currently considering the complainants’ concerns about possible breaches of the planning permission.
LGO (Local Government & … Planning Jan 2022
21-013-998 — Buckinghamshire Council
Summary: We will not investigate this complaint about the way the Council dealt with its local and a neighbour plan or planning applications in the area where Mr X lives. This is because there is no evidence of fault by the Council.
LGO (Local Government & … Planning Jan 2022
21-007-396 — City of Bradford Metropolitan District Council
Summary: Mrs X complained about the Council's decision to approve a planning application for a two-story extension on a nearby property. There was fault in how the Council notified Mrs X of the planning application. This caused Mrs X avoidable frustration. The Council will apologise and remind its staff they …
LGO (Local Government & … Planning Upheld Feb 2022
21-006-606 — Arun District Council
Summary: We ended our investigation into Mr X’s planning complaint as we could not achieve a worthwhile outcome for him.
LGO (Local Government & … Planning Not Upheld Feb 2022
21-013-426 — Copeland Borough Council
Summary: Mr X complains that the Council did not notify him of a planning application and they failed to properly consider that planning application. We will not investigate this complaint because there is no evidence of fault by the Council.
LGO (Local Government & … Planning Feb 2022
21-014-962 — Fylde Borough Council
Summary: We will not investigate this complaint about the Councill’s decision to spend money on a project near Mr X’s home. This is because the Council’s use of taxpayers’ money affects all or most people in the Council’s area. The law does not allow us to investigate these complaints.
LGO (Local Government & … Planning Feb 2022
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