Themes | Environment & Climate | The Accountability Index

Renewable energy planning barriers

Planning system failing to adequately support critical infrastructure like onshore wind projects, hindering new capacity development.

Source spread

Where this theme appears

This theme appears across 5 independent accountability sources, so the source mix matters as much as the headline total.

387 committee recs 6 NAO recs 1 PHSO decision 389 LGO/SPSO decisions

Browse by source

Source-grouped records are useful for tracing where a concern came from. Large sections show the 50 strongest matches for that source; counts still show the full theme total.

5 sources
Select committee recommendations(387)— showing 50 strongest matches
#88 —
Built Environment Committee
Recommendation: Mr Hopkins thought that standardisation would not necessarily lead to conformity in aesthetic design for the new towns. 155 Standardising core parts of construction like energy performance expectations and building codes would have no effect on the visual identity of …
#55 —
Built Environment Committee
Recommendation: High standards for water and energy consumption and supply must be embedded in the terms of reference for new town delivery vehicles. This provides a unique opportunity for innovative solutions such as grey water systems, and rainwater harvesting. 56 Q …
#48 —
Built Environment Committee
Recommendation: Distinct new towns on greenfield sites are a blank slate for developers, making it more straightforward to integrate best practice for managing water and energy demand into their design. 76 Urban extensions have a different advantage: as much of the …
#9 —
Built Environment Committee
Recommendation: High standards for water and energy consumption and supply must be embedded in the terms of reference for new town delivery vehicles. This provides a unique opportunity for innovative solutions such as grey water systems, and rainwater harvesting . (Paragraph …
#193 —
Built Environment Committee
Recommendation: The Government should remove the need for a habitats regulations assessment to be undertaken for post-permission approvals for at least three years and for longer where development has been substantially started within the appropriate timescales for the development. Clarity and …
Response attribution not verified
#192 —
Built Environment Committee
Recommendation: The Government should ensure that existing planning consents, which cannot be commenced because of an inability to clear conditions owing to new advice under the habitats regulations, are automatically extended for a further three years.
Response attribution not verified
#191 —
Built Environment Committee
Recommendation: This requirement is stalling developments across the country. 245 Developments which had planning permission in place before advice such as water neutrality was issued must now undertake additional assessments and source mitigation before they can commence development. The owners of …
Response attribution not verified
#190 —
Built Environment Committee
Recommendation: This interpretation of the law could mean that, in some cases, a permission already given will be lost because tests that did not apply at the time that it was granted have been applied retrospectively. As the Ministerial statement made …
Response attribution not verified
#186 —
Built Environment Committee
Recommendation: The interaction between planning permission and permitting is causing delays on some sites, with a specific impact on the development of brownfield land. The Department for Levelling Up, Housing and Communities should work with the Department for Environment, Food and …
Response attribution not verified
#184 —
Built Environment Committee
Recommendation: Overlaps between planning and permitting result in some developers facing lengthy waits for permits to address issues which have already been considered in the planning system. This is specifically in respect to the definition of waste and how this relates …
Response attribution not verified
#32 —
Built Environment Committee
Recommendation: Statutory consultees should ensure sufficient resource is available for them to work with developers to address issues raised during the statutory process in a timely manner .
Response attribution not verified
#27 —
Built Environment Committee
Recommendation: We were pleased to discover that there is a Ministerial Taskforce on Nutrient Neutrality. We do not know what its remit and objectives are. It is disappointing that such cross-governmental working was not in place before housebuilding was effectively halted …
Response attribution not verified
#25 —
Built Environment Committee
Recommendation: Restructuring Defra’s arm’s-length bodies could distract from the Government’s targets for 2030. Nonetheless overlap between the agencies must be reduced to deliver the best value for money and reduce delays and confusion for developers.
Response attribution not verified
#22 —
Built Environment Committee
Recommendation: The condition of protected areas in the UK has a direct impact on development. When not maintained, their poor condition can cause an immediate halt in housebuilding. Statutory bodies and others have known about the poor state of some protected …
Response attribution not verified
#4 —
Built Environment Committee
Recommendation: Too many local planning authorities do not have an up-to-date local plan. Given the importance of local plans in balancing ambitions for development and the need to protect the environment, the Government should ensure that all local planning authorities have …
Response attribution not verified
#31 —
Environmental Audit Committee
Recommendation: Controlled environment agriculture has the potential to provide a fresh year-round supply of foods that are usually imported and to minimise the environmental impact of the production of such foods, so long as it can use renewable energy wherever possible. …
Response attribution not verified
#101 —
Environment and Climate Change Committee
Recommendation: We recommend that the Government review the planning regulations for the upgrade of power lines and simplify the process where possible to speed up upgrades, particularly in rural communities while still ensuring proper protection of the environment and heritage.
Response attribution not verified
#100 —
Environment and Climate Change Committee
Recommendation: The Committee heard that under current planning regulations, the full planning and land rights process is triggered even for small amounts of upgrade work. This process can be further delayed if landowners do not reach a negotiated settlement. All of …
Response attribution not verified
#94 —
Environment and Climate Change Committee
Recommendation: We recommend that the Government designate low-carbon and renewable energy generation projects as strategically important net zero projects and fast track their progress through permitting and grid connection to achieve a decarbonised electricity grid as soon as possible and to …
Response attribution not verified
#93 —
Environment and Climate Change Committee
Recommendation: We welcome recent announcements to improve queue management for transmission projects and to speed up the time needed to build new transmission infrastructure. However, these still do not allow for strategic prioritisation of low-carbon or renewable energy projects ahead of …
Response attribution not verified
#63 —
Science and Technology Committee
Recommendation: The Review of Electricity Market Arrangements and decisions on locational pricing should be concluded swiftly to avoid any disruptions to investment. It should ideally include a mechanism to introduce locational incentives for industrial and energy storage projects to build in …
Response attribution not verified
#62 —
Science and Technology Committee
Recommendation: The Committee welcomes the Review of Electricity Market Arrangements, although we note with concern that the second consultation, outlining initial reforms, is overdue from an original deadline of 2023. Variable electricity pricing, including pricing that varies by location, could help …
Response attribution not verified
#60 —
Science and Technology Committee
Recommendation: The Future System Operator needs to be sufficiently empowered and resourced to develop a credible plan. As it does so, it must identify the key strategic, infrastructure and investment decisions that the plan entails. These decisions must then be made …
Response attribution not verified
#57 —
Science and Technology Committee
Recommendation: There is an urgent need for key strategic decisions and investment into the transportation networks for both electricity and hydrogen. These network decisions should support the deployment of large-scale long-duration energy storage and a strategic energy reserve. These decisions should …
Response attribution not verified
#45 —
Science and Technology Committee
Recommendation: As with many other Net Zero ambitions, the availability of relevant skills, including all types of engineers and particularly those with experience of hydrogen, will be a barrier to scaling up technologies.
Response attribution not verified
#44 —
Science and Technology Committee
Recommendation: The planning system must be reformed and sufficiently resourced to deal with the additional strain on it from new energy projects. It must recognise storage for its own value for energy system resilience by the end of 2024. The Government, …
Response attribution not verified
#43 —
Science and Technology Committee
Recommendation: We have heard that obtaining planning permission for energy storage facilities can be difficult and add significantly to timelines. It is not clear that the planning system has distinct guidance for energy storage facilities as opposed to energy generation. There …
Response attribution not verified
#26 —
Science and Technology Committee
Recommendation: The Government should set out in its response to this report how it intends to obtain sufficient electrolyser capacity to meet its hydrogen production targets and ensure its approach supports domestic manufacture and research and development.
Response attribution not verified
#25 —
Science and Technology Committee
Recommendation: Meeting hydrogen targets will require substantial additional electrolyser capacity, which could become a serious production bottleneck for hydrogen if not addressed. We heard that there is strong international competition for such capacity, notably from the EU and US which have …
Response attribution not verified
#23 —
Science and Technology Committee
Recommendation: We welcome the Government’s ambitious target for 10 GW of clean hydrogen by 2030. However, clarity over the role of hydrogen is needed to decide on key details of storage and transportation infrastructure. Credible forecasts of demand for hydrogen would …
Response attribution not verified
#22 —
Science and Technology Committee
Recommendation: The Government should work with Centrica to understand its proposed project to repurpose the Rough gas storage facility for hydrogen, with a view to determining, by the end of 2024, whether it will support this project.
Response attribution not verified
#21 —
Science and Technology Committee
Recommendation: We heard that there could be some scope for repurposing gas storage facilities to store hydrogen in the future. This is at a lower technology readiness level than purpose-built salt caverns for storing hydrogen, which have been deployed before, but …
Response attribution not verified
#20 —
Science and Technology Committee
Recommendation: The Government should, as soon as possible, identify a portfolio of “no-regrets” investments into long-duration energy storage projects. This should include commissioning a pilot project that combines onsite electrolysis, hydrogen storage in salt caverns (on the scale of hundreds of …
Response attribution not verified
#19 —
Science and Technology Committee
Recommendation: Although many of the components of a facility used to generate, store and convert hydrogen back into electricity are technologically mature, there are no facilities that do all three at scale in the UK. A large-scale demonstrator could help to …
Response attribution not verified
#18 —
Science and Technology Committee
Recommendation: If unabated natural gas is to play a role, the Government must explain how this is compatible with climate change targets, in particular the Sixth Carbon budget and a decarbonised electricity system by 2035. If it will not pursue a …
Response attribution not verified
#15 —
Science and Technology Committee
Recommendation: The funding allocated to this business model must be sufficient to support deployment at scale, in line with its aim to balance the overall system, and the Government should outline the scale of funding that will be associated with its …
Response attribution not verified
#14 —
Science and Technology Committee
Recommendation: The Government should, as a matter of urgency, finalise and set out the details of its business models to support commercial long-duration energy storage. We recommend that cap and floor support mechanisms are designed to support technologies that supply energy …
Response attribution not verified
#13 —
Science and Technology Committee
Recommendation: The economics of long-duration energy storage projects are challenging and they will require additional financial support mechanisms. Our witnesses generally favoured a cap and floor mechanism, and we are pleased to see the Government is actively consulting on introducing one. …
Response attribution not verified
#11 —
Science and Technology Committee
Recommendation: There are long lead-in times for delivering energy storage—typically estimated around 7–10 years for most technologies. If the Government waits until there is a clear picture of exactly how supply, demand and the energy system will evolve, it cannot possibly …
Response attribution not verified
#6 —
Science and Technology Committee
Recommendation: The Government should, as a matter of urgency, set an explicit minimum target for how much “no-regrets” long-duration energy storage and generating capacity it wants to see operational by 2035. It should set out a credible timescale with interim milestones …
Response attribution not verified
#2 —
Science and Technology Committee
Recommendation: Domestic energy storage is not just about a resilient decarbonised grid—it is about the security and stability of the whole economy. The global energy crisis that began in 2021 has been an object lesson in the UK’s vulnerability to global …
Response attribution not verified
#1 —
Science and Technology Committee
Recommendation: Energy storage can provide benefits to the grid. It can reduce curtailment and grid congestion, avoiding wasting energy and reducing the cost of renewable electricity. Energy storage facilities provide power that can be turned on and off at will, enhancing …
Response attribution not verified
#9 —
Energy Security and Net Zero Committee
Recommendation: We heard compelling evidence that climate change poses a growing threat to UK food production and food security. Yet public concern about the use of farmland for solar development appears to be greater than concern about the impact of climate …
#9 —
Business, Innovation, Science and Trade Committee
Recommendation: The current electricity trading arrangements with the EU have caused market inefficiencies and increased UK energy costs. Reducing these costs through an agreement with the EU will provide significant benefits to UK businesses and consumers and support the broader UK …
Response status not verified
#18 —
Energy Security and Net Zero Committee
Recommendation: GB Energy’s new advisory service does not contain a dedicated planning function, despite the planning system being one of the most significant barriers our evidence identified. Our view is that it should. Planning constitutes both legal and technical expertise as …
Response status not verified
#16 —
Energy Security and Net Zero Committee
Recommendation: Energy planning is too important to hope that local planners have the capacity and knowledge to deliver to national targets. The Department for Energy Security and Net Zero must ensure stronger coordination between NESO high-level spatial planning strategies and local …
Response status not verified
#15 —
Energy Security and Net Zero Committee
Recommendation: The Government must, this year, alter the National Planning Policy Framework to allow for community benefits from community energy to be material considerations in planning application processes. The current NPPF’s definition of community-led development would be a good starting point …
Response status not verified
#14 —
Energy Security and Net Zero Committee
Recommendation: The National Planning Policy Framework needs to be reviewed to enable local authorities and planners to differentiate community energy projects from commercial developers in planning application processes. There is a need for more clarity on what projects should be prioritised …
Response status not verified
#13 —
Energy Security and Net Zero Committee
Recommendation: The Government and Ofgem must agree a regulatory definition and clear criteria for community energy projects to allow them to be differentiated from commercial developers. (Recommendation, Paragraph 50) Planning
Response status not verified
#12 —
Energy Security and Net Zero Committee
Recommendation: The 8 GW target explicitly recognises the central role of community energy in the Clean Power Mission. A commitment to delivering it requires shifting away from ownership agnosticism to grant community energy a special status and help community energy projects …
Response status not verified
NAO audit recommendations(6)
Decarbonising the power sector
c) ensure it has understood the main links between different aspects of decarbonisation and sets out in advance how these will be managed. This should include how to determine the best sequencing of changes and investment, such as ensuring how …
Accepted
Decarbonising the power sector
b) within 12 months, review plans for achieving its ambitions for offshore wind and nuclear power expansion. Where DESNZ determines that these ambitions are unattainable it should develop alternative options that enable it to achieve its broader power sector ambitions, …
Accepted
Electricity networks
BEIS, working with the Department for Transport, should: e) work with Ofgem to obtain as much clarity as possible on the implications of heat and transport decarbonisation for future network requirements, in advance of Ofgem making significant decisions on how …
Accepted
Investigation into the East West Rail project (Oxford – Cambridge)
DfT and EWR Co should assess the options for how to power the trains on the route in the long term, setting out how the options align with DfT?s decarbonisation plans and provide cost-effective solutions.
Accepted
Road enhancements: progress with the second road investment strategy (2020 to 2025)
DfT should work with other government departments to ensure a streamlined approach to updating and regularly reviewing the framework against which development consent applications are appraised. This will help maintain alignment with wider government policies and allow applications to be …
Accepted
Electricity networks
BEIS should: f) as part of its 2020 review on industry governance, investigate the potential benefits of more strategic coordination in the energy system; and
Accepted
Independent reviews(31)
Cunliffe Water Commission — Rec 74
Recommendation 74: Permitted development rights (PDRs) for water companies in England and Wales should be updated to reduce the scale of delivery requiring full planning permission.
Other
Cunliffe Water Commission — Rec 73
Recommendation 73: Planning processes in England should be updated to support the timely delivery of water industry infrastructure.
Other
Barker Land Use Planning Review — Rec 10
To improve the framework for decision-making for major infrastructure to support a range of objectives, including the timely delivery of renewable energy: • Statements of Strategic Objectives for energy, transport, waste proposals (including energy from waste) and strategic water proposals (such as new reservoirs) should be drawn up where they …
Other
Skidmore Review — Rec 99
Government should undertake a rapid review of the bottlenecks for net zero and energy efficiency projects in the planning system, and ensure that local planning authorities are properly resourced to deliver faster turnaround times.
Other
Skidmore Review — Rec 41
Future System Operator (FSO) should take forward a role in setting out a system plan for hydrogen, considering the interactions between hydrogen storage and balancing renewables for the decarbonised grid. Government, with advice from the FSO, takes decisive leadership on naming priority areas for minimum viable pipeline and storage infrastructure, …
Other
Skidmore Review — Rec 40
Government should deliver transport and storage business models as soon as feasibly possible and take a pragmatic approach to support key ‘no regrets’ transport and storage projects.
Other
Skidmore Review — Rec 39
By the end of 2023, the government should develop and implement an ambitious and pragmatic '10 year’ delivery roadmap for the scaling up of hydrogen production. This roadmap should include detail on the plan for Track-2 decisions and should also include clear indication of how much capacity government hopes to …
Other
Skidmore Review — Rec 30
Government, regulators and industry to set up a taskforce and develop roadmap with clear milestones for onshore wind to reach required deployment level for 2035 net zero grid.
Other
Skidmore Review — Rec 26
Government, regulators and industry should set up a taskforce and deployment roadmaps with clear milestones to reach up to 70GW by 2035.
Other
Skidmore Review — Rec 25
Government should work with regulators, devolved administrations, local authorities, industry and key stakeholders to streamline the planning and environmental permitting processes to ensure new power generation can come online as soon as possible.
Other
Skidmore Review — Rec 24
Government, regulators and industry should set up taskforces and develop deployment roadmaps for onshore wind and solar respectively in 2023 to reach required deployment levels for 2035 net zero grid, following the example of the offshore wind sector.
Other
Stern Review — Rec Ch27-4
Action must include mitigation, innovation and adaptation, and there are many opportunities to start now, including where there are immediate benefits and where large-scale pilot programmes will generate valuable experience.
Other
Stern Review — Rec Ch27-2
Action is urgent since stocks of GHGs are rapidly approaching dangerous levels, there will be heavy investment in energy infrastructure that could lock in future emissions, and it will take time to develop technologies that deliver zero emissions at low cost.
Other
Skidmore Review — Rec 114
Government should consider options to support homes to include roof solar panels installation as part of its retrofit provision to support homes reaching the Net Zero Homes Standard.
Other
Skidmore Review — Rec 113
Government should provide certainty by 2024 on the new and replacement gas boiler phase out date to drive industry and investor confidence. The Review recommends bringing the proposed date of 2035 forward and legislating for 2033. Government should set a legislative target for gas free homes and appliances by 2033, …
Other
Skidmore Review — Rec 111
Government should support establishing retrofit hubs by 2025 to bridge the gap between households and suppliers. These could enable installers to seek training and impartial advice and could connect households to suitable installers.
Other
Skidmore Review — Rec 108
Government should bring forward all consultations and work to mandate the Future Homes Standards by 2025 to prevent further delays by ensuring the standard applies to all developments. This should include a consultation on mandating new homes to be built with solar and deliver the Net Zero Homes Standard, ensuring …
Other
Skidmore Review — Rec 107
Government should regulate through a suite of measures to create the conditions for sustained growth of new markets for low-carbon heat, so that at least 600,000 heat pumps are installed each year by 2028, and up to 1.9 million by 2033. The Government should implement the off- gas grid regulations …
Other
Skidmore Review — Rec 100
Government should commit to the Local Electricity Bill and publish a Community Energy Strategy that addresses regulatory, legislative, funding and capacity barriers in the sector. The Strategy should also consider what support should be given to innovative projects such as community purchasing and community energy sharing and storage.
Other
Cunliffe Water Commission — Rec 75
Recommendation 75: RAPID, in England and Wales, should be expanded and strengthened to support strategic infrastructure delivery.
Other
Cunliffe Water Commission — Rec 72
Recommendation 72: The role of water companies in the planning process in England should be strengthened to ensure they have sufficient sight and influence over upcoming developments. The 'right to connect' should be reviewed. In line with recommendations in Chapter 2, the independent systems planners should also have a role …
Other
Cunliffe Water Commission — Rec 62
Recommendation 62: The framework for regulating NAV applications in England should be made more proportionate to support housing growth. The Commission recognises that given different views on the benefits of NAVs, the Welsh Government may decide not to pursue these reforms.
Other
Corry Defra Regulation Review — Rec 13
The work to update the Environmental Permitting (England and Wales) Regulations 2016 to allow regulators more flexibility to take sensible, risk-based decisions should be accelerated due to the important role it plays in supporting net-zero and circular economy priorities (e.g. facilitating the development of low carbon industrial infrastructure, and for …
Other
Corry Defra Regulation Review — Rec 10
Set up a programme of experiments or sandboxes where regulators identify projects where they will waive regulations and measure the results. Project scope will need to identify any barriers. This could be done, for example, with developers on specific sites to see how outcomes can be delivered. This approach can …
Other
Heseltine Growth Review — Rec 61
The Government needs to set out a definitive and unambiguous energy policy, including the supporting financial regime, to give the sector the certainty to invest.
Other
Skidmore Review — Rec 98
Central government should reform the local planning system and the NPPF now. Have a clearer vision on net zero with the intention to introduce a net zero test, give clarity on when local areas can exceed national standards, give guidance on LAEP, encourage greater use of spatial planning and the …
Other
Skidmore Review — Rec 57
Government should announce, as soon as is possible, its intentions for engineered GGR business models including timings and eligibility. This announcement must clearly outline what standards these business models are expected to require.
Other
Skidmore Review — Rec 56
By 2024, government must develop a strategy for the plan for non-pipeline transport and how dispersed sites and mini clusters can connect to the CCS network and what support should be offered for doing so.
Other
Skidmore Review — Rec 55
In 2023, government must act quickly to re-envisage and implement a clear CCUS roadmap, showing the plan beyond 2030. As part of the roadmap, government should take a pragmatic approach to cluster selection. This means allowing the most advanced clusters to progress more quickly. The roadmap should include: • Approach …
Other
Skidmore Review — Rec 53
As soon as legislation allows, government must finalise the business models and regulatory frameworks across the value chain, including for industrial CCS, Energy from Waste with CCS and CO2 transport and storage.
Other
Skidmore Review — Rec 52
Government should publish an offshore industries integrated strategy by the end of 2024 which should include roles and responsibilities for electrification of oil and gas infrastructure, how the planning and consenting regime will operate, a plan for how the system will be regulated, timetables and sequencing for the growth and …
Other
PHSO casework decisions(1)
LGO / SPSO decisions(389)
22-000-843 — Mendip District Council
Ms X complains about delay by the Council in determining her planning application. The Ombudsman will not investigate this complaint because there is a right of appeal to a Planning Inspector.
LGO (Local Government & … Planning May 2022
21-018-702 — Walsall Metropolitan Borough Council
Summary: Ms X complains about the Council’s delay in addressing a neighbour’s planning breach. We will not investigate the complaint because we are unlikely to add to the investigation already carried out by the Council and while there has been some delay, neither it nor the injustice caused to Ms …
LGO (Local Government & … Planning May 2022
21-001-721 — East Hertfordshire District Council
Summary: Mrs B complains the Council did not take enforcement action against noise and odour from a takeaway below her flat for several years. She says the noise prevented her from sleeping and eventually meant she had to sell her flat and move. The Ombudsman finds fault in the delay …
LGO (Local Government & … Planning Upheld May 2022
21-009-683 — Lake District National Park Authority
Summary: We will not investigate this complaint about the Authority’s decision to approve a planning application for a site close to the complainant’s home. We are unlikely to find fault in the process the Authority followed when coming to its decision.
LGO (Local Government & … Planning May 2022
22-001-599 — Waverley Borough Council
Summary: We will not investigate this complaint about the Council’s assessment of a certificate of lawfulness application. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We cannot accept complaints made in a person’s capacity as a …
LGO (Local Government & … Planning May 2022
22-001-494 — West Suffolk Council
Summary: We will not investigate Mr X’s complaint that the Council has failed to take appropriate action to remove or replace his neighbour’s fence, which he considers is too tall. This is because the matter does not cause him significant enough injustice to warrant investigation and we cannot achieve the …
LGO (Local Government & … Planning May 2022
25-014-905 — London Borough of Redbridge
on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.
LGO (Local Government & … Planning Feb 2026
25-013-943 — Wakefield Metropolitan District Council
Summary: We will not investigate Mrs X’s complaint about the Council failing to notify her of her neighbour’s application for a Certificate of Lawful Development. This is because there is not enough evidence of fault to justify an investigation by the Ombudsman.
LGO (Local Government & … Planning Feb 2026
25-006-268 — Mole Valley District Council
Summary: Mr X complained that the Council incorrectly issued a Certificate of Lawfulness for his neighbour’s loft conversion. Mr X said this caused him and his partner significant stress and devalued their property. The Council is at fault for issuing the Certificate of Lawfulness. However, this did not cause any …
LGO (Local Government & … Planning Upheld Jan 2026
25-016-456 — North Devon District Council
Summary: We will not investigate this complaint about how the Council dealt with a planning application and breaches of planning control. This is because the complainant had the right to appeal to the Planning Inspector.
LGO (Local Government & … Planning Jan 2026
20-011-475 — Coventry City Council
Summary: Mrs P complained the Council failed to consider a planning application or take her objections into account. She says the Council failed to provide measurements or respond effectively to her complaint. The Council says it has completed all the processes correctly. We find no fault in the Council’s consideration …
LGO (Local Government & … Planning Upheld Apr 2022
22-008-466 — Uttlesford District Council
Summary: We will not investigate this complaint about the Council’s refusal to carry out a comparison of why planning permission was granted for a particular planning application when Mr and Mrs X’s own applications have been refused. This is because there is no evidence to suggest fault by the Council …
LGO (Local Government & … Planning Nov 2022
24-001-338 — East Riding of Yorkshire Council
Summary: We will not investigate Mr X’s complaint about the Council’s planning process and decision when dealing with his application. Mr X had a right of appeal against the Council’s planning decision to the Planning Inspectorate, which it would have been reasonable for him to use.
LGO (Local Government & … Planning Jun 2024
24-001-303 — West Lancashire Borough Council
Summary: We will not investigate this complaint about lack of planning enforcement because there is no evidence of fault causing significant injustice.
LGO (Local Government & … Planning Jun 2024
23-019-964 — West Lancashire Borough Council
Summary: We will not investigate this complaint about lack of planning enforcement because there is no evidence of fault causing significant injustice.
LGO (Local Government & … Planning Jun 2024
23-018-609 — Ashfield District Council
Summary: Mr X complained about the Council’s rushed decision to approve development to benefit the planning applicant. We found no fault in how the Council dealt with the planning application.
LGO (Local Government & … Planning Not Upheld Jun 2024
24-003-769 — Gateshead Metropolitan Borough Council
Summary: We will not investigate this complaint about the Council’s actions on the status of an access road which runs behind the complainant’s home. We have seen no reason to investigate the parts of the complaint which are late. We cannot investigate information or statements made in connection with court …
LGO (Local Government & … Planning Sep 2024
24-006-653 — East Staffordshire Borough Council
Summary: We will not investigate this complaint about the Council’s handling of a planning application with which Mr X is interested. This is because there is insufficient evidence of fault by the Council or injustice caused to Mr X to warrant an investigation.
LGO (Local Government & … Planning Sep 2024
24-006-352 — Somerset Council
Summary: We will not investigate this complaint about the obligations contained within a legal agreement for a development. It is reasonable to expect the complainant to have contacted us sooner, and we would be unlikely to find fault by the Council has directly caused him a significant injustice.
LGO (Local Government & … Planning Sep 2024
24-004-762 — Sandwell Metropolitan Borough Council
Summary: We will not investigate this complaint about a planning application as there is no evidence of fault by the Council.
LGO (Local Government & … Planning Sep 2024
25-001-491 — Sheffield City Council
Summary: We will not investigate this complaint about the way the Council dealt with the complainant’s planning applications. This is because the complainant has appealed to the Planning Inspectorate which acts on behalf of the relevant Government minister. We have no jurisdiction to investigate in these circumstances.
LGO (Local Government & … Planning Jul 2025
25-003-355 — Braintree District Council
Summary: We will not investigate this complaint about the Council’s consideration of a planning application. This is because the substantive issues are not separable from a planning appeal. In addition, of the remaining elements, there is no significant injustice, and elements are better considered by the Information Commissioners Officer.
LGO (Local Government & … Planning Jul 2025
25-006-057 — Epping Forest District Council
Summary: We will not investigate this complaint about the Council’s handling of a planning application and its pre-application advice. Mr X used his right of appeal to the Planning Inspector, and there is no evidence the Council’s pre-application advice caused him significant injustice.
LGO (Local Government & … Planning Jul 2025
25-002-310 — Guildford Borough Council
Summary: We will not investigate this complaint about planning permission and planning enforcement because it is out of time.
LGO (Local Government & … Planning Jul 2025
25-002-285 — Wigan Metropolitan Borough Council
Summary: We will not investigate this complaint that the Council libelled the complainant. We cannot determine whether the Council libelled the complainant or should pay compensation. These are matters for the courts.
LGO (Local Government & … Planning Jul 2025
25-001-759 — High Peak Borough Council
Summary: We will not investigate this complaint about the way the Council considered a planning application. We have not seen enough evidence of fault in the Council’s actions to justify our involvement. And we cannot achieve the outcome the complainant is seeking.
LGO (Local Government & … Planning Aug 2025
25-007-925 — Ashford Borough Council
Summary: Mrs X complained about the Council’s handling of two applications for development of her land, which she said adversely affected her health. We found poor communication and delay by the Council in dealing with Mrs X’s request to change the applicant’s name for one application. But these faults had …
LGO (Local Government & … Planning Upheld Feb 2026
25-016-905 — Test Valley Borough Council
on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.
LGO (Local Government & … Planning Jan 2026
24-017-770 — Somerset Council
on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.
LGO (Local Government & … Planning Jan 2026
25-016-852 — Melton Borough Council
on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.
LGO (Local Government & … Planning Jan 2026
25-012-144 — Milton Keynes Council
Summary: We will not investigate Mrs X’s complaint about a grant of planning permission as we are unlikely to find fault.
LGO (Local Government & … Planning Feb 2026
25-013-856 — London Borough of Barnet
on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.
LGO (Local Government & … Planning Jan 2026
25-013-062 — South Downs National Park Authority
on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.
LGO (Local Government & … Planning Jan 2026
25-012-709 — Brentwood Borough Council
on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.
LGO (Local Government & … Planning Jan 2026
25-015-182 — Vale Of White Horse District Council
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice.
LGO (Local Government & … Planning Jan 2026
25-014-509 — London Borough of Croydon
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice as a result of the alleged fault.
LGO (Local Government & … Planning Jan 2026
25-003-560 — South Ribble Borough Council
Summary: Mr and Mrs X complained the Council failed to include land level height conditions in planning permission for a housing development adjacent to their property, causing loss of amenity. The Council is at fault for failing to include land level conditions within the planning permission, however Mr and Mrs …
LGO (Local Government & … Planning Upheld Jan 2026
24-020-444 — South Downs National Park Authority
Summary: Mrs X complained about the Authority’s failure to take prompt enforcement action about a change of use at her neighbour’s property, when her own similar development was treated differently. Based on current evidence, we found the Authority be at fault because it took too long to take any initial …
LGO (Local Government & … Planning Upheld Jan 2026
PSOW-202204594 — Vale of Glamorgan Council
Mrs X complained that the Council had failed to determine her application for a definitive map modification order (“DMMO”) in accordance with a direction issued by Planning Environment Decisions Wales (“PEDW”). She also complained that the Council had failed to respond to communications sent to it, in which she expressed …
PSOW (Public Services Om… Local Government Nov 2022
PSOW-202308507 — Pembrokeshire County Council
Mrs X complained that Pembrokeshire County Council failed to respond to a complaint raised in September 2023. The Ombudsman found that the Council’s delay in responding was due to sourcing an independent investigator to undertake a Stage 2 investigation. She found this caused additional frustration and uncertainty to Mrs X. …
PSOW (Public Services Om… Local Government Mar 2024
PSOW-202401544 — Monmouthshire County Council
Mr R complained that Monmouthshire County Council failed to respond to a complaint he raised about a planning application. The Ombudsman found that the Council did not log a formal complaint as it deemed the concerns to be ongoing casework. It failed to inform Mr R of how it was …
PSOW (Public Services Om… Local Government Aug 2024
PSOW-202405569 — Swansea Council
Mr A complained that the Council had failed to enforce planning conditions. Public areas remained unadopted and a Section 106 Agreement, setting out public works, had not been enforced. Mr A was dissatisfied with the Council’s complaint handling and said that information contained in the complaint response was inaccurate. The …
PSOW (Public Services Om… Local Government Feb 2025
PSOW-202405719 — Ceredigion County Council
Mr A complained that Ceredigion County Council did not respond fully to his formal complaint in relation to the determination of a planning application. The Ombudsman found the Council had responded to Mr A’s initial complaint, but not acknowledge or respond to a follow up letter from Mr A in …
PSOW (Public Services Om… Local Government Feb 2025
PSOW-202400143 — Swansea Council
Ms K complained about the Council’s handling of and decision to approve a neighbour’s planning application, and specifically whether there was maladministration in respect of: 1. its communication with her about the application 2. its management and consideration of the objections received to the application 3. its consideration of relevant …
PSOW (Public Services Om… Local Government Not Upheld Mar 2025
21-012-842 — Forest of Dean District Council
Summary: We will not investigate this complaint about how the Council decided to grant planning permission for development next to the complainants’ home. We are unlikely to find fault affected the Council’s decision. The Council is currently considering the complainants’ concerns about possible breaches of the planning permission.
LGO (Local Government & … Planning Jan 2022
21-013-998 — Buckinghamshire Council
Summary: We will not investigate this complaint about the way the Council dealt with its local and a neighbour plan or planning applications in the area where Mr X lives. This is because there is no evidence of fault by the Council.
LGO (Local Government & … Planning Jan 2022
21-007-396 — City of Bradford Metropolitan District Council
Summary: Mrs X complained about the Council's decision to approve a planning application for a two-story extension on a nearby property. There was fault in how the Council notified Mrs X of the planning application. This caused Mrs X avoidable frustration. The Council will apologise and remind its staff they …
LGO (Local Government & … Planning Upheld Feb 2022
21-006-606 — Arun District Council
Summary: We ended our investigation into Mr X’s planning complaint as we could not achieve a worthwhile outcome for him.
LGO (Local Government & … Planning Not Upheld Feb 2022
21-013-426 — Copeland Borough Council
Summary: Mr X complains that the Council did not notify him of a planning application and they failed to properly consider that planning application. We will not investigate this complaint because there is no evidence of fault by the Council.
LGO (Local Government & … Planning Feb 2022
21-014-962 — Fylde Borough Council
Summary: We will not investigate this complaint about the Councill’s decision to spend money on a project near Mr X’s home. This is because the Council’s use of taxpayers’ money affects all or most people in the Council’s area. The law does not allow us to investigate these complaints.
LGO (Local Government & … Planning Feb 2022
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