Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202205697 | Wrexham County Borough Council | Local Government | Resolved / Early Resolution | 6 Dec 2022 |
| PSOW-202205178 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 6 Dec 2022 |
| PSOW-202205098 | Hafod Housing Association | Housing | Resolved / Early Resolution | 6 Dec 2022 |
| PSOW-202205413 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 5 Dec 2022 |
| PSOW-202106097 | Swansea Bay University Health Board | Health | Upheld | 5 Dec 2022 |
| PSOW-202105923 | Radyr and Morganstown Community Council | Local Government | Not Upheld | 5 Dec 2022 |
| PSOW-202102507 | Newport City Council | Health | Not Upheld | 5 Dec 2022 |
| PSOW-202204532 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 5 Dec 2022 |
| PSOW-202204341 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 1 Dec 2022 |
| PSOW-202206255 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 1 Dec 2022 |
| PSOW-202203473 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 1 Dec 2022 |
| PSOW-202105146 | Porthcawl Town Council | Local Government | Not Upheld | 30 Nov 2022 |
| PSOW-202203385 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 30 Nov 2022 |
| PSOW-202104669 | Betsi Cadwaladr University Health Board | Health | Upheld | 29 Nov 2022 |
| PSOW-202204110 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 29 Nov 2022 |
| PSOW-202106162 | St Harmon Community Council | Local Government | Other | 29 Nov 2022 |
| PSOW-202102462 | Cwm Taf Morgannwg University Health Board | Health | Withdrawn | 28 Nov 2022 |
| PSOW-202102099 | Betsi Cadwaladr University Health Board | Health | Upheld | 28 Nov 2022 |
| PSOW-202203818 | Swansea Council | Local Government | Resolved / Early Resolution | 28 Nov 2022 |
| PSOW-202204999 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 25 Nov 2022 |
| PSOW-202204313 | Swansea Council | Local Government | Resolved / Early Resolution | 25 Nov 2022 |
| PSOW-202205285 | Hafod Housing Association | Housing | Resolved / Early Resolution | 25 Nov 2022 |
| PSOW-202204201 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 24 Nov 2022 |
| PSOW-202202910 | Swansea Bay University Health Board | Health | Withdrawn | 24 Nov 2022 |
| PSOW-202204594 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 24 Nov 2022 |