Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202100614 | Hywel Dda University Health Board | Health | Upheld | 12 Oct 2022 |
| PSOW-202202782 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 12 Oct 2022 |
| PSOW-202203492 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 12 Oct 2022 |
| PSOW-202104890 | Cardiff and Vale University Health Board | Health | Not Upheld | 11 Oct 2022 |
| PSOW-202203815 | Cardiff Council | Local Government | Resolved / Early Resolution | 11 Oct 2022 |
| PSOW-202202271 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 10 Oct 2022 |
| PSOW-202204034 | Cardiff Council | Local Government | Resolved / Early Resolution | 10 Oct 2022 |
| PSOW-202203557 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 6 Oct 2022 |
| PSOW-202201301 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 6 Oct 2022 |
| PSOW-202201054 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 5 Oct 2022 |
| PSOW-202006339 | Betsi Cadwaladr University Health Board | Health | Upheld | 5 Oct 2022 |
| PSOW-202204059 | Swansea Council | Local Government | Resolved / Early Resolution | 5 Oct 2022 |
| PSOW-202101009 | Betsi Cadwaladr University Health Board | Health | Upheld | 4 Oct 2022 |
| PSOW-202005709 | Cardiff and Vale University Health Board | Health | Upheld | 4 Oct 2022 |
| PSOW-202203493 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 4 Oct 2022 |
| PSOW-202201388 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 4 Oct 2022 |
| PSOW-202103363 | Welsh Health Specialised Services Committee | Health | Not Upheld | 3 Oct 2022 |
| PSOW-202103938 | Welsh Ambulance Services NHS Trust | Health | Other | 30 Sep 2022 |
| PSOW-202203649 | Bron Afon Community Housing Ltd | Housing | Resolved / Early Resolution | 30 Sep 2022 |
| PSOW-202204144 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 30 Sep 2022 |
| PSOW-202202451 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 30 Sep 2022 |
| PSOW-202202883 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 29 Sep 2022 |
| PSOW-202203327 | Cadwyn Housing Association Ltd | Housing | Resolved / Early Resolution | 29 Sep 2022 |
| PSOW-202203480 | Cardiff Council | Local Government | Resolved / Early Resolution | 28 Sep 2022 |
| PSOW-202201551 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 28 Sep 2022 |