Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202108104 | Swansea Bay University Health Board | Health | Upheld | 7 Feb 2023 |
| PSOW-202206156 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 6 Feb 2023 |
| PSOW-202206293 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 6 Feb 2023 |
| PSOW-202106759 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 6 Feb 2023 |
| PSOW-202206812 | Pobl | Housing | Resolved / Early Resolution | 6 Feb 2023 |
| PSOW-202206582 | Pembrokeshire County Council | Local Government | Resolved / Early Resolution | 3 Feb 2023 |
| PSOW-202206433 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 3 Feb 2023 |
| PSOW-202203255 | Trosnant Lodge | Health | Not Upheld | 3 Feb 2023 |
| PSOW-202205414 | Rhondda Cynon Taf County Borough Council | Local Government | Resolved / Early Resolution | 3 Feb 2023 |
| PSOW-202206603 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Feb 2023 |
| PSOW-202206190 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 2 Feb 2023 |
| PSOW-202206238 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 2 Feb 2023 |
| PSOW-202108404 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Feb 2023 |
| PSOW-202106155 | Hywel Dda University Health Board | Health | Not Upheld | 2 Feb 2023 |
| PSOW-202205970 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Feb 2023 |
| PSOW-202206369 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 1 Feb 2023 |
| PSOW-202106678 | Aneurin Bevan University Health Board | Health | Upheld | 1 Feb 2023 |
| PSOW-202206541 | Caerphilly County Borough Council | Local Government | Resolved / Early Resolution | 1 Feb 2023 |
| PSOW-202206031 | Betsi Cadwaladr University Health Board | Health | Withdrawn | 30 Jan 2023 |
| PSOW-202204370 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 12 Jan 2023 |
| PSOW-202205569 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 12 Jan 2023 |
| PSOW-202205493 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 12 Jan 2023 |
| PSOW-202205364 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 12 Jan 2023 |
| PSOW-202105038 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 12 Jan 2023 |
| PSOW-202104664 | Powys County Council | Local Government | Upheld | 11 Jan 2023 |