Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202105779 | Swansea Bay University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202102467 | Hywel Dda University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202102997 | Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202103154 | Meddyg Care Porthmadog | Health | Upheld | 10 Feb 2023 |
| PSOW-202202982 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202005644 | Cardiff and Vale University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202206521 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202206355 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202205884 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202205513 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202205450 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202206432 | South Wales Police and Crime Panel | Policing | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202205106 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202204444 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202103377 | Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202105019 | Hywel Dda University Health Board | Health | Not Upheld | 10 Feb 2023 |
| PSOW-202205844 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202108104 | Swansea Bay University Health Board | Health | Upheld | 7 Feb 2023 |
| PSOW-202106759 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 6 Feb 2023 |
| PSOW-202206293 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 6 Feb 2023 |
| PSOW-202206812 | Pobl | Housing | Resolved / Early Resolution | 6 Feb 2023 |
| PSOW-202206156 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 6 Feb 2023 |
| PSOW-202203255 | Trosnant Lodge | Health | Not Upheld | 3 Feb 2023 |
| PSOW-202206433 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 3 Feb 2023 |
| PSOW-202205414 | Rhondda Cynon Taf County Borough Council | Local Government | Resolved / Early Resolution | 3 Feb 2023 |