Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202203738 | Cardiff Council | Local Government | Resolved / Early Resolution | 17 Oct 2022 |
| PSOW-202203815 | Cardiff Council | Local Government | Resolved / Early Resolution | 11 Oct 2022 |
| PSOW-202204034 | Cardiff Council | Local Government | Resolved / Early Resolution | 10 Oct 2022 |
| PSOW-202203480 | Cardiff Council | Local Government | Resolved / Early Resolution | 28 Sep 2022 |
| PSOW-202203647 | Cardiff Council - Rent Smart Wales | Local Government | Resolved / Early Resolution | 26 Sep 2022 |
| PSOW-202201042 | Cardiff Council | Local Government | Resolved / Early Resolution | 23 Sep 2022 |
| PSOW-202103295 | Cardiff Council | Health | Upheld | 23 Sep 2022 |
| PSOW-202202245 | Cardiff Council | Local Government | Resolved / Early Resolution | 21 Sep 2022 |
| PSOW-202203049 | Cardiff Council | Local Government | Resolved / Early Resolution | 25 Aug 2022 |
| PSOW-202201280 | Cardiff Council | Local Government | Resolved / Early Resolution | 22 Aug 2022 |
| PSOW-202100464 | Cardiff Council | Local Government | Upheld | 17 Aug 2022 |
| PSOW-202201952 | Cardiff Council | Local Government | Resolved / Early Resolution | 25 Jul 2022 |
| PSOW-202201951 | Cardiff Council | Local Government | Resolved / Early Resolution | 8 Jul 2022 |
| PSOW-202201605 | Cardiff Council | Local Government | Resolved / Early Resolution | 6 Jul 2022 |
| PSOW-202108580 | Cardiff Council | Local Government | Resolved / Early Resolution | 21 Apr 2022 |
| PSOW-202104122 | Cardiff Council | Local Government | Resolved / Early Resolution | 7 Apr 2022 |
| PSOW-202106845 | Cardiff Council | Local Government | Resolved / Early Resolution | 25 Mar 2022 |
| PSOW-202108089 | Cardiff Council | Local Government | Resolved / Early Resolution | 24 Mar 2022 |
| PSOW-202108059 | Cardiff Council | Local Government | Resolved / Early Resolution | 23 Mar 2022 |
| PSOW-202107074 | Cardiff Council | Local Government | Resolved / Early Resolution | 16 Mar 2022 |
| PSOW-202106866 | Cardiff Council | Local Government | Resolved / Early Resolution | 7 Mar 2022 |
| PSOW-202107083 | Cardiff Council | Local Government | Resolved / Early Resolution | 15 Feb 2022 |
| PSOW-202105614 | Cardiff Council | Local Government | Resolved / Early Resolution | 12 Feb 2022 |
| PSOW-202005789 | Cardiff Council | Local Government | Upheld | 9 Feb 2022 |
| PSOW-202106624 | Cardiff Council | Local Government | Resolved / Early Resolution | 7 Feb 2022 |