Source · Ombudsman decisions
PSOW Individual Decisions
3,212 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,212 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202300527 | Betsi Cadwaladr University Health Board | Health | Other | 26 Jun 2024 |
| PSOW-202304528 | Cardiff and Vale University Health Board | Health | Upheld | 26 Jun 2024 |
| PSOW-202401206 | Wrexham County Borough Council | Local Government | Resolved / Early Resolution | 26 Jun 2024 |
| PSOW-202401349 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 25 Jun 2024 |
| PSOW-202308926 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 25 Jun 2024 |
| PSOW-202400983 | Grwp Cynefin | Housing | Resolved / Early Resolution | 24 Jun 2024 |
| PSOW-202305819 | A Dental Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 21 Jun 2024 |
| PSOW-202401700 | Welsh Government | Resolved / Early Resolution | 19 Jun 2024 | |
| PSOW-202402085 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 19 Jun 2024 |
| PSOW-202401474 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 18 Jun 2024 |
| PSOW-202302449 | A GP Practice in the area of Cwm Taf Morgannwg University Health Board | Health | Upheld | 17 Jun 2024 |
| PSOW-202201997 | Bridgend Town Council | Local Government | Other | 17 Jun 2024 |
| PSOW-202400773 | Welsh Government - Planning and Environment Decisions Wales | Local Government | Resolved / Early Resolution | 14 Jun 2024 |
| PSOW-202401891 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 Jun 2024 |
| PSOW-202303576 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Upheld | 13 Jun 2024 |
| PSOW-202304865 | Hywel Dda University Health Board | Health | Upheld | 13 Jun 2024 |
| PSOW-202107304 | Chirk Town Council | Local Government | Other | 13 Jun 2024 |
| PSOW-202400388 | Bron Afon Community Housing Ltd | Housing | Resolved / Early Resolution | 12 Jun 2024 |
| PSOW-202401132 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 11 Jun 2024 |
| PSOW-202309223 | A GP Practice in the area of Powys Teaching Health Board | Health | Resolved / Early Resolution | 11 Jun 2024 |
| PSOW-202400587 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 10 Jun 2024 |
| PSOW-202400612 | Swansea Council | Local Government | Resolved / Early Resolution | 10 Jun 2024 |
| PSOW-202400537 | Hafod Housing Association | Housing | Resolved / Early Resolution | 7 Jun 2024 |
| PSOW-202401803 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 7 Jun 2024 |
| PSOW-202206246 | Betsi Cadwaladr University Health Board | Health | Upheld | 6 Jun 2024 |