Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202405649 | Cardiff Council | Local Government | Resolved / Early Resolution | 29 Nov 2024 |
| PSOW-202405554 | Cardiff Council | Local Government | Resolved / Early Resolution | 21 Nov 2024 |
| PSOW-202404885 | Cardiff Council | Local Government | Resolved / Early Resolution | 29 Oct 2024 |
| PSOW-202308668 | Cardiff Council | Local Government | Upheld | 24 Oct 2024 |
| PSOW-202309904 | Cardiff Council | Local Government | Upheld | 24 Oct 2024 |
| PSOW-202402654 | Cardiff Council | Local Government | Resolved / Early Resolution | 8 Oct 2024 |
| PSOW-202403834 | Cardiff Council | Local Government | Resolved / Early Resolution | 8 Oct 2024 |
| PSOW-202403944 | Cardiff Council | Local Government | Resolved / Early Resolution | 25 Sep 2024 |
| PSOW-202402662 | Cardiff Council | Local Government | Resolved / Early Resolution | 30 Aug 2024 |
| PSOW-202402176 | Cardiff Council | Local Government | Resolved / Early Resolution | 21 Aug 2024 |
| PSOW-202403047 | Cardiff Council | Local Government | Resolved / Early Resolution | 21 Aug 2024 |
| PSOW-202401861 | Cardiff Council | Local Government | Resolved / Early Resolution | 14 Aug 2024 |
| PSOW-202403070 | Cardiff Council | Local Government | Resolved / Early Resolution | 13 Aug 2024 |
| PSOW-202402491 | Cardiff Council | Local Government | Resolved / Early Resolution | 13 Aug 2024 |
| PSOW-202401306 | Cardiff Council | Local Government | Resolved / Early Resolution | 12 Aug 2024 |
| PSOW-202309903 | Cardiff Council | Local Government | Resolved / Early Resolution | 8 Jul 2024 |
| PSOW-202401304 | Cardiff Council | Local Government | Resolved / Early Resolution | 2 Jul 2024 |
| PSOW-202401087 | Cardiff Council | Local Government | Resolved / Early Resolution | 26 Jun 2024 |
| PSOW-202400857 | Cardiff Council | Local Government | Resolved / Early Resolution | 22 May 2024 |
| PSOW-202400221 | Cardiff Council | Local Government | Resolved / Early Resolution | 7 May 2024 |
| PSOW-202307775 | Cardiff Council | Local Government | Resolved / Early Resolution | 22 Mar 2024 |
| PSOW-202308369 | Cardiff Council | Local Government | Resolved / Early Resolution | 19 Mar 2024 |
| PSOW-202307669 | Cardiff Council | Local Government | Resolved / Early Resolution | 29 Feb 2024 |
| PSOW-202306809 | Cardiff Council | Local Government | Resolved / Early Resolution | 10 Jan 2024 |
| PSOW-202306440 | Cardiff Council | Local Government | Resolved / Early Resolution | 1 Dec 2023 |