Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202510196 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 23 Apr 2026 |
| PSOW-202509753 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 23 Apr 2026 |
| PSOW-202510733 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 23 Apr 2026 |
| PSOW-202510625 | Swansea Council | Local Government | Resolved / Early Resolution | 20 Apr 2026 |
| PSOW-202502263 | Aneurin Bevan University Health Board | Health | Not Upheld | 20 Apr 2026 |
| PSOW-202510789 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Resolved / Early Resolution | 20 Apr 2026 |
| PSOW-202511097 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 20 Apr 2026 |
| PSOW-202510382 | Hedyn | Resolved / Early Resolution | 20 Apr 2026 | |
| PSOW-202510581 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 16 Apr 2026 |
| PSOW-202500274 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 16 Apr 2026 |
| PSOW-202501454 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 16 Apr 2026 |
| PSOW-202509270 | Cardiff Council | Local Government | Resolved / Early Resolution | 15 Apr 2026 |
| PSOW-202510227 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 15 Apr 2026 |
| PSOW-202509648 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 15 Apr 2026 |
| PSOW-202509891 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Resolved / Early Resolution | 14 Apr 2026 |
| PSOW-202510774 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 14 Apr 2026 |
| PSOW-202510921 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 14 Apr 2026 |
| PSOW-202510092 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 14 Apr 2026 |
| PSOW-202510753 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 13 Apr 2026 |
| PSOW-202510764 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 9 Apr 2026 |
| PSOW-202510403 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 9 Apr 2026 |
| PSOW-202509472 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 8 Apr 2026 |
| PSOW-202506713 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 8 Apr 2026 |
| PSOW-202508484 | Bannau Brycheiniog National Park Authority | Local Government | Resolved / Early Resolution | 8 Apr 2026 |
| PSOW-202509251 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 8 Apr 2026 |