Source · Ombudsman decisions
PSOW Individual Decisions
3,196 total decisions
867 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Jun 2026
3,196 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202601490 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 17 Jun 2026 |
| PSOW-202502459 | Aneurin Bevan University Health Board | Health | Partly Upheld | 17 Jun 2026 |
| PSOW-202600544 | Swansea Council | Local Government | Resolved / Early Resolution | 16 Jun 2026 |
| PSOW-202600295 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 15 Jun 2026 |
| PSOW-202601100 | Hafod Housing Association | Housing | Resolved / Early Resolution | 15 Jun 2026 |
| PSOW-202600835 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 12 Jun 2026 |
| PSOW-202600235 | Cardiff Council | Local Government | Resolved / Early Resolution | 12 Jun 2026 |
| PSOW-202601032 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 12 Jun 2026 |
| PSOW-202601356 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 12 Jun 2026 |
| PSOW-202600712 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 11 Jun 2026 |
| PSOW-202600205 | Taff Housing Association | Housing | Resolved / Early Resolution | 11 Jun 2026 |
| PSOW-202600764 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Jun 2026 |
| PSOW-202600394 | Adra | Resolved / Early Resolution | 10 Jun 2026 | |
| PSOW-202601663 | Carmarthenshire County Council | Local Government | Resolved / Early Resolution | 9 Jun 2026 |
| PSOW-202600487 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 8 Jun 2026 |
| PSOW-202600342 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 8 Jun 2026 |
| PSOW-202502000 | Cardiff and Vale University Health Board | Health | Not Upheld | 8 Jun 2026 |
| PSOW-202501841 | Betsi Cadwaladr University Health Board | Health | Other | 5 Jun 2026 |
| PSOW-202600704 | Rhondda Cynon Taf County Borough Council | Local Government | Resolved / Early Resolution | 4 Jun 2026 |
| PSOW-202600241 | Bannau Brycheiniog National Park Authority | Resolved / Early Resolution | 2 Jun 2026 | |
| PSOW-202600346 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 1 Jun 2026 |
| PSOW-202600117 | Hafod Housing Association | Housing | Resolved / Early Resolution | 29 May 2026 |
| PSOW-202600685 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 28 May 2026 |
| PSOW-202508499 | Swansea Council | Local Government | Resolved / Early Resolution | 28 May 2026 |
| PSOW-202510463 | Hedyn | Resolved / Early Resolution | 28 May 2026 |