Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202006310 | Cwm Taf Morgannwg University Health Board | Health | Other | 5 Jul 2022 |
| PSOW-202200979 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 5 Jul 2022 |
| PSOW-202004334 | Betsi Cadwaladr University Health Board | Health | Upheld | 5 Jul 2022 |
| PSOW-202201409 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 5 Jul 2022 |
| PSOW-202102797 | Betsi Cadwaladr University Health Board | Health | Upheld | 5 Jul 2022 |
| PSOW-202201244 | A Dental Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 5 Jul 2022 |
| PSOW-202104219 | Sully and Lavernock Community Council | Local Government | Not Upheld | 4 Jul 2022 |
| PSOW-202005974 | Swansea Bay University Health Board | Health | Upheld | 1 Jul 2022 |
| PSOW-202005979 | Llanvaches Community Council | Local Government | Not Upheld | 1 Jul 2022 |
| PSOW-202102580 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 1 Jul 2022 |
| PSOW-202100842 | Llanigon Community Council | Local Government | Not Upheld | 1 Jul 2022 |
| PSOW-202108582 | Powys Teaching Health Board | Health | Other | 1 Jul 2022 |
| PSOW-202108690 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 1 Jul 2022 |
| PSOW-202107777 | Gwynedd Council | Local Government | Resolved / Early Resolution | 30 Jun 2022 |
| PSOW-202201079 | Adra | Resolved / Early Resolution | 30 Jun 2022 | |
| PSOW-202201596 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 30 Jun 2022 |
| PSOW-202201977 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 29 Jun 2022 |
| PSOW-202003081 | Swansea Bay University Health Board | Health | Upheld | 28 Jun 2022 |
| PSOW-202005972 | Tiers Cross Community Council | Local Government | Not Upheld | 28 Jun 2022 |
| PSOW-202102347 | Aneurin Bevan University Health Board | Health | Not Upheld | 24 Jun 2022 |
| PSOW-202004442 | Llansantffraed Community Council | Local Government | Other | 24 Jun 2022 |
| PSOW-202006169 | Welsh Ambulance Services NHS Trust | Health | Not Upheld | 24 Jun 2022 |
| PSOW-202108139 | Caerphilly County Borough Council | Local Government | Resolved / Early Resolution | 23 Jun 2022 |
| PSOW-202107999 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 23 Jun 2022 |
| PSOW-202201687 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 23 Jun 2022 |