Source · PSOW (Public Services Ombudsman for Wales)

Bridgend County Borough Council

PSOW (Public Services Ombudsman for Wales) Resolved / Early Resolution Reference PSOW-202201977 Sector Local Government Category Planning and Building Control Decided 29 June 2022

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Full decision

Mrs X complained that the Council did not respond to her complaint regarding the installation of a cricket cage next to her home.

The Ombudsman decided that the Council should provide Mrs X with a written response to her complaint by 8 July, and an apology for the delay in responding.

The Ombudsman considered this to be an appropriate resolution to the complaint instead of conducting an investigation.

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Other decisions involving Bridgend County Borough Council

Reference Date Summary Outcome
PSOW-202508528 22 Jan 2026 Mr A complained that Bridgend County Borough Council failed to respond to the complaint that was referred to the Council … Resolved / Early Resolution
PSOW-202505353 06 Nov 2025 Mr A complained that the Council had not carried out regular maintenance of the waste ground next to his property … Resolved / Early Resolution
PSOW-202504362 14 Oct 2025 Mrs A complained about Bridgend County Council’s handling of the review of her child’s Individual Development Plan (IDP) and the … Resolved / Early Resolution
PSOW-202402082 15 Apr 2025 It was alleged that the Member, in making particular remarks to the press, following a decision which the Council’s Standards … Withdrawn
PSOW-202408181 04 Feb 2025 Mr X complained that Bridgend County Borough Council had failed to respond to his complaint submitted to it in October … Resolved / Early Resolution
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