Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202106154 | Isle of Anglesey County Council | Local Government | Other | 19 May 2022 |
| PSOW-202108158 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 18 May 2022 |
| PSOW-202101482 | Welsh Ambulance Services NHS Trust | Health | Other | 18 May 2022 |
| PSOW-202100351 | Hywel Dda University Health Board | Health | Upheld | 13 May 2022 |
| PSOW-202101903 | Betsi Cadwaladr University Health Board | Health | Upheld | 13 May 2022 |
| PSOW-202200255 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 13 May 2022 |
| PSOW-202103434 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 12 May 2022 |
| PSOW-202100773 | Montgomery Town Council | Local Government | Not Upheld | 11 May 2022 |
| PSOW-202200554 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 11 May 2022 |
| PSOW-202107940 | Barry Town Council | Local Government | Resolved / Early Resolution | 11 May 2022 |
| PSOW-202004473 | Gwynedd Council | Local Government | Not Upheld | 9 May 2022 |
| PSOW-202102459 | Isle of Anglesey County Council | Local Government | Resolved / Early Resolution | 9 May 2022 |
| PSOW-202200329 | Adra | Resolved / Early Resolution | 9 May 2022 | |
| PSOW-202108706 | A Dental Practice in the area of Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 9 May 2022 |
| PSOW-202108019 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 9 May 2022 |
| PSOW-202101075 | Hywel Dda University Health Board | Health | Not Upheld | 6 May 2022 |
| PSOW-202108254 | Welsh Ambulance Services NHS Trust | Health | Resolved / Early Resolution | 6 May 2022 |
| PSOW-202107204 | Taff Housing Association | Housing | Resolved / Early Resolution | 6 May 2022 |
| PSOW-202107923 | Flintshire County Council | Local Government | Resolved / Early Resolution | 5 May 2022 |
| PSOW-202103868 | Amlwch Town Council | Local Government | Withdrawn | 5 May 2022 |
| PSOW-202200576 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 4 May 2022 |
| PSOW-202105485 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 4 May 2022 |
| PSOW-202200253 | Newydd Housing Association | Housing | Resolved / Early Resolution | 4 May 2022 |
| PSOW-202103771 | Newport City Council | Health | Resolved / Early Resolution | 29 Apr 2022 |
| PSOW-202200281 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 28 Apr 2022 |