Recommendations & Conclusions
24 items
3
Recommendation
Second Report - Disability employment g…
Not Addressed
We recommend that the Government adopt a target with two elements: closing the disability employment gap and increasing the number of disabled people in work. It should re-adopt its previous target of halving the disability employment gap. Alongside this, it should adopt a new, more ambitious absolute target aimed at …
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We recommend that the Government adopt a target with two elements: closing the disability employment gap and increasing the number of disabled people in work. It should re-adopt its previous target of halving the disability employment gap. Alongside this, it should adopt a new, more ambitious absolute target aimed at increasing the number of disabled people in work, as its current target is not sufficiently stretching. At today’s employment levels, halving the disability employment gap would mean that around 1.2 million more disabled people need to be in work (assuming that the number of non-disabled people in work stays roughly the same). The Government should adopt this as its absolute target, which it should aim to achieve by 2027. We were disappointed to find that the Green Paper on health and disability support does not make any reference to a new target. The Government must use its National Strategy for Disabled People to set out its plans to adopt—and achieve—a more ambitious target instead. (Paragraph 23) Disability employment gap 71
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Government response AI summary
The government's response details existing ONS and DWP/DHSC data publications on employment outcomes for disabled people, including autism. It does not address the recommendation to adopt new or re-adopt previous specific disability employment targets, or to include such plans in the National Strategy for Disabled …
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Department for Work and Pensions
4
Recommendation
Second Report - Disability employment g…
Not Addressed
In isolation, however, even the measures underlying this target do not give a full picture of the Government’s progress on disability employment or disabled people’s experiences of work. Instead of relying on a single measure, the Government should collect data against a set of indicators. It should continue to monitor …
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In isolation, however, even the measures underlying this target do not give a full picture of the Government’s progress on disability employment or disabled people’s experiences of work. Instead of relying on a single measure, the Government should collect data against a set of indicators. It should continue to monitor the absolute number of disabled people who are in employment and the rate at which disabled people leave or remain in work compared to their non-disabled counterparts. In addition, it should measure the difference in average pay between disabled and non-disabled workers and consider adopting further measures of disabled people’s job quality. The Government should also consider adopting the Prevented from Working by Disability measure, which accounts for the prevalence of disability in the population, as an additional indicator against which it can measure progress.
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Government response AI summary
The government notes that data on employment, disability, and impairment type is already collected in the Family Resources Survey (FRS) but does not commit to collecting the additional specific indicators recommended, such as the Prevented from Working by Disability measure or new job quality metrics.
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Department for Work and Pensions
5
Recommendation
Second Report - Disability employment g…
Not Addressed
We welcome the fact that questions about autism have been added to the ONS Labour Force Survey, which will enable the Government to collect more detailed data about autistic people’s experiences of work. The Government should commit to publishing this data as soon as possible. It should also set out …
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We welcome the fact that questions about autism have been added to the ONS Labour Force Survey, which will enable the Government to collect more detailed data about autistic people’s experiences of work. The Government should commit to publishing this data as soon as possible. It should also set out how it will collect more data on other impairment groups.
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Government response AI summary
The government response details a forthcoming consultation on workforce reporting on disability for large employers but does not commit to publishing the ONS Labour Force Survey data on autism or collecting more data on other impairment groups as recommended.
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Department for Work and Pensions
6
Recommendation
Second Report - Disability employment g…
Not Addressed
The ONS’ Labour Force Survey (LFS) is currently unable to capture how people affected by the same broad symptom groups, such as energy limitation, are in employment. This is because the questions in the survey focus on medical diagnosis rather than symptoms. We recommend that DWP should work with the …
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The ONS’ Labour Force Survey (LFS) is currently unable to capture how people affected by the same broad symptom groups, such as energy limitation, are in employment. This is because the questions in the survey focus on medical diagnosis rather than symptoms. We recommend that DWP should work with the ONS to explore how it can use the LFS to collect employment data about people in groups who are affected by similar symptoms, even if they have different underlying diagnoses. This should include, but not be limited to, people affected by symptoms such energy limitation and stamina impairment, which can span a number of different medical conditions.
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Government response AI summary
The government's response outlines general strategies for supporting disabled people in employment and addressing pay gaps, including the In-Work Progression Commission and Universal Credit changes, but it does not address the specific recommendation for DWP to work with ONS to collect symptom-based employment data in …
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Department for Work and Pensions
7
Recommendation
Second Report - Disability employment g…
Not Addressed
Mandatory reporting, which would require employers to publish data about the number of disabled people they employ, could be a highly effective way of holding employers to account and driving forward progress on closing the disability employment gap. This data will only be accurate if employees feel comfortable disclosing their …
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Mandatory reporting, which would require employers to publish data about the number of disabled people they employ, could be a highly effective way of holding employers to account and driving forward progress on closing the disability employment gap. This data will only be accurate if employees feel comfortable disclosing their disability or health condition to their employer. Scrutiny of the published data is likely to act as an incentive to employers to create an environment in which people feel able to make those disclosures. We recommend that the Government should require larger employers (those with 250+ employees) to publish data on the proportion of their employees who are disabled.
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Government response AI summary
The government response focuses on assessing the effectiveness of the Work and Health Programme and committing to fund a Local Supported Employment service with local authorities. It does not address the committee's recommendation to require larger employers to publish data on the proportion of their …
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Department for Work and Pensions
8
Recommendation
Second Report - Disability employment g…
Not Addressed
We are not yet persuaded, however, that requiring employers to report data on the “disability pay gap” is the right way forward. We share the Minister’s concern that this data could risk giving a misleading impression of employers who have made genuine progress in recruiting more disabled people, but where …
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We are not yet persuaded, however, that requiring employers to report data on the “disability pay gap” is the right way forward. We share the Minister’s concern that this data could risk giving a misleading impression of employers who have made genuine progress in recruiting more disabled people, but where those employees are in more junior positions. The disability pay gap, however, remains stark, and in its forthcoming National Strategy for Disabled People, the Government should set out ambitious and timed targets for how it intends to reduce it. (Paragraph 39) Employment support
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Government response AI summary
The government response details various employment support initiatives delivered through Jobcentres, including training, Skills Bootcamps, and Sector-based Work Academy Programmes. It does not address the committee's recommendation for setting ambitious and timed targets to reduce the disability pay gap.
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Department for Work and Pensions
11
Recommendation
Second Report - Disability employment g…
Not Addressed
The default position should be that groups of local authorities, perhaps based on the recently-defined NHS integrated care system boundaries, where they have the will and capacity to do so, are responsible for delivering employment support for disabled people. DWP should provide funding and support to enable them to do …
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The default position should be that groups of local authorities, perhaps based on the recently-defined NHS integrated care system boundaries, where they have the will and capacity to do so, are responsible for delivering employment support for disabled people. DWP should provide funding and support to enable them to do this. This approach will not work for everyone: some local authorities may not have the capacity to commission or deliver employment support services, so there will still be a role for national programmes such as the Work and Health Programme. For some areas, however, such as areas with a Metro Mayor, this approach could work well, as we have already seen with London and Manchester. Where they want to and can, local authorities should have the power to commission their own employment support programmes. They should work closely with the Department for Health and Social Care (or devolved administrations as appropriate), the NHS, the third sector, and education and training providers to achieve this.
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Government response AI summary
The government response details DWP's policies and improvements regarding communication accessibility for disabled claimants, such as Video Relay Service and accessible forms, but does not address the recommendation to devolve employment support for disabled people to local authorities.
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Department for Work and Pensions
12
Recommendation
Second Report - Disability employment g…
Not Addressed
Locally-commissioned employment support will require close working between local government and a variety of partners, including the NHS. Integrated care systems (ICSs) have an important role to play in strengthening these partnerships. The Government’s ambition is for every area in England to be covered by an ICS. ICSs already bring …
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Locally-commissioned employment support will require close working between local government and a variety of partners, including the NHS. Integrated care systems (ICSs) have an important role to play in strengthening these partnerships. The Government’s ambition is for every area in England to be covered by an ICS. ICSs already bring together providers and commissioners of NHS services with local authorities to plan and deliver health and care services. We recommend that the role of ICSs be expanded to include collaboration with local government on the commissioning and delivery of localised employment support to disabled people, with equivalent work by devolved administrations also being supported.
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Government response AI summary
The government response details training and resources for Jobcentre staff and Disability Employment Advisers but does not address the recommendation to expand the role of Integrated Care Systems in commissioning localised employment support for disabled people.
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Department for Work and Pensions
14
Recommendation
Second Report - Disability employment g…
Not Addressed
It is unacceptable that some disabled people still face barriers when trying to access services through Jobcentre Plus. It is particularly shocking that services provided by the Department for Work and Pensions, whose ministerial team includes the Minister for Disabled People and which is responsible for a significant proportion of …
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It is unacceptable that some disabled people still face barriers when trying to access services through Jobcentre Plus. It is particularly shocking that services provided by the Department for Work and Pensions, whose ministerial team includes the Minister for Disabled People and which is responsible for a significant proportion of the Government’s work on disability, remain inaccessible to some disabled people. We welcome the fact that the Department is now consulting on what improvements it can make to its provision of reasonable adjustments and alternative formats, but it should act as a beacon of best practice on accessibility for the rest of government. To achieve this, it must ensure that both its premises and services are wholly accessible to disabled people. The Department should invest in and expand its provision of alternative formats for its communications with disabled people. It should ensure that BSL interpreters are provided at all meetings with Deaf clients who need one and that other accessible formats—such as large print, Braille and Easy Read—are readily available for people that need them.
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Government response AI summary
The government's response focuses on an early version of a service to support employers managing health and disability in the workplace, alongside existing schemes like Disability Confident and Acas resources. It does not address the specific recommendations regarding improving accessibility of Jobcentre Plus premises, services, …
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Department for Work and Pensions
15
Recommendation
Second Report - Disability employment g…
Not Addressed
We heard that more needs to be done to improve the way a disabled person’s communication preferences are recorded by Jobcentre Plus. DWP should take inspiration from the Accessible Information Standard model used in the NHS and create an automated process which can record a disabled person’s preferred communication method …
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We heard that more needs to be done to improve the way a disabled person’s communication preferences are recorded by Jobcentre Plus. DWP should take inspiration from the Accessible Information Standard model used in the NHS and create an automated process which can record a disabled person’s preferred communication method and provide the correct support accordingly.
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Government response AI summary
The government's response focuses on promoting Access to Work, publishing statistics, and trialling an online payment claims journey, but it does not address the recommendation to improve the recording of disabled persons' communication preferences by Jobcentre Plus using an automated process.
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Department for Work and Pensions
16
Recommendation
Second Report - Disability employment g…
Not Addressed
We welcome the fact that the Department has increased the number of Disability Employment Advisers (DEAs) in Jobcentres. DEAs can provide specialist support to disabled people in a way that generalist Work Coaches do not, and the increase in numbers will go some way to addressing the fall in the …
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We welcome the fact that the Department has increased the number of Disability Employment Advisers (DEAs) in Jobcentres. DEAs can provide specialist support to disabled people in a way that generalist Work Coaches do not, and the increase in numbers will go some way to addressing the fall in the number of DEAs during the pandemic. It is vital that all Jobcentre Plus staff, however, have a good understanding of disability, including specific conditions, and how best to support disabled people. DWP should keep the number of DEAs under review and commit to recruiting additional DEAs if demand rises. It should also ensure that any training that Jobcentre Plus staff receive on supporting disabled people is not just generic but covers the needs of specific impairment groups, including people with invisible disabilities.
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Government response AI summary
The government response details improvements to the Access to Work digital customer service, including speeding up payments and improving accessibility. It does not address the committee's recommendations regarding Disability Employment Advisers (DEAs) or Jobcentre Plus staff training.
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Department for Work and Pensions
17
Recommendation
Second Report - Disability employment g…
Not Addressed
We welcome the fact that DWP already encourages providers of some of its disability support schemes to adopt job carving as part of their support to participants. The Department, however, should do more to support and encourage employers to adopt job carving practices when recruiting a person with a disability. …
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We welcome the fact that DWP already encourages providers of some of its disability support schemes to adopt job carving as part of their support to participants. The Department, however, should do more to support and encourage employers to adopt job carving practices when recruiting a person with a disability. As part of its National Strategy for Disabled People, DWP should provide detailed guidance to both providers and employers on how they can job carve roles for disabled people. It should also ensure that Jobcentre Plus engages with local employers to encourage them to carve out roles for disabled people. (Paragraph 78) In-work support
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Government response AI summary
The government response details the piloting of a personalised Adjustment Passport to support disabled individuals in employment transitions by recording workplace adjustments, but it does not address the recommendation to promote job carving practices among employers or provide guidance on it.
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Department for Work and Pensions
18
Conclusion
Second Report - Disability employment g…
Not Addressed
We heard from disabled people and disability organisations that some employers simply don’t understand their legal obligations to provide reasonable adjustments, whilst others continue to flout the law deliberately. The way in which disability is defined in the Equality Act has also left some employers and employees unclear about how …
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We heard from disabled people and disability organisations that some employers simply don’t understand their legal obligations to provide reasonable adjustments, whilst others continue to flout the law deliberately. The way in which disability is defined in the Equality Act has also left some employers and employees unclear about how its provisions apply. The Government has a clear role to play in ensuring 74 Disability employment gap that employers understand what their obligations are and that employees are aware of what protections are available to them.
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Government response AI summary
The government response details improvements to the Access to Work scheme's customer service, channels, and digital functionality, but does not address the broader recommendation that the government should ensure employers understand their legal obligations regarding reasonable adjustments and the Equality Act.
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Department for Work and Pensions
20
Recommendation
Second Report - Disability employment g…
Not Addressed
Some disability organisations have spoken positively about the Access to Work scheme: when it works, it can be a vital source of support for disabled people in work. We have consistently heard, however, several reoccurring criticisms of the scheme from disability organisations and disabled people alike. We have heard that …
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Some disability organisations have spoken positively about the Access to Work scheme: when it works, it can be a vital source of support for disabled people in work. We have consistently heard, however, several reoccurring criticisms of the scheme from disability organisations and disabled people alike. We have heard that awareness of the scheme amongst disabled people and employers is low; that the scheme is poorly promoted; and that the application process is difficult, time consuming, and bureaucratic. The Minister acknowledged these problems and said that he was determined to address them. In its Green Paper, the Department recognised that the Access to Work application process can be burdensome. It also invited views on what more it can do to improve disabled people’s employment opportunities through the scheme; it must use this as a basis for carrying out reform of Access to Work. To raise awareness of the scheme, which remains unacceptably low, the Department should launch a marketing campaign targeted at employers and at disabled people who are in, or applying for, work. The Department should also return to publishing statistics on Access to Work quarterly, in line with the publication of statistics on several other benefits that disabled people can claim, instead of annually. DWP should also redesign the application process to make it more streamlined and reduce the amount of information that applicants are expected to provide. It should ensure that disabled people are given the opportunity to co-design the new application process. The Department should also reduce the frequency of reviews, especially for people with long-term health conditions or stable employment, and ensure that people with an upcoming review are notified well in advance.
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Government response AI summary
The government response discusses a review of the Disability Confident scheme and an employer insight survey, failing to address the recommendations regarding Access to Work, including publishing statistics quarterly, redesigning the application process, co-designing it, or reducing review frequency.
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Department for Work and Pensions
21
Recommendation
Second Report - Disability employment g…
Not Addressed
The Minister also told us that that the application process for Access to Work, which is currently paper-based, will undergo a “digital transformation” this year. This is long overdue, and we look forward to seeing how this work progresses. The Department must ensure, however, that as the service goes digital, …
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The Minister also told us that that the application process for Access to Work, which is currently paper-based, will undergo a “digital transformation” this year. This is long overdue, and we look forward to seeing how this work progresses. The Department must ensure, however, that as the service goes digital, people with low digital literacy receive the support they need to access it.
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Government response AI summary
The government's response outlines a review of the Disability Confident scheme, including its assessment levels and complaints process, but it does not address the recommendation to ensure support for people with low digital literacy during the digital transformation of the Access to Work application process.
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Department for Work and Pensions
22
Conclusion
Second Report - Disability employment g…
Not Addressed
Support from Access to Work is only available for disabled people once they have been offered a job. This means that disabled people who are looking for work face uncertainty about whether they will receive the support they need, should they find a job, and that if they do, there …
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Support from Access to Work is only available for disabled people once they have been offered a job. This means that disabled people who are looking for work face uncertainty about whether they will receive the support they need, should they find a job, and that if they do, there is a period of waiting to find out what support they will receive. We heard that this delay and uncertainty can discourage employers Disability employment gap 75 from hiring disabled candidates.
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Government response AI summary
The government's response details the commitments required from employers under the Disability Confident scheme and mentions a future review of the scheme's criteria, but it does not address the committee's conclusion regarding the uncertainty caused by Access to Work support only being available after a …
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Department for Work and Pensions
23
Recommendation
Second Report - Disability employment g…
Not Addressed
The Minister said that the Department intends to pilot “passports” for jobseekers from particular groups, including students and veterans, which we welcome. These passports are intended to give job applicants certainty about what support they can receive through Access to Work before they have been offered a job. We recommend …
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The Minister said that the Department intends to pilot “passports” for jobseekers from particular groups, including students and veterans, which we welcome. These passports are intended to give job applicants certainty about what support they can receive through Access to Work before they have been offered a job. We recommend that, should the pilot be successful, DWP should extend eligibility for these passports to other groups of people. It should also introduce a passport for disabled employees who are currently receiving support under Access to Work so that, if they apply for a job with another employer, their prospective new employer has certainty about what support they are entitled to and they do not need to go through the application process again. This would help to reduce the unnecessary bureaucracy applicants face.
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Government response AI summary
The government response outlines work following the "Health is Everyone's Business" consultation, focusing on improving access to Occupational Health for SMEs and the self-employed, including plans for user research on financial incentives. It does not address the committee's recommendation to extend eligibility for Access to …
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Department for Work and Pensions
24
Recommendation
Second Report - Disability employment g…
Not Addressed
Our predecessor Committee recommended that the Department should improve the effectiveness of the Access to Work central call centre system. In response, the Department said that it recognised the importance of taking action to correct the issues with the system. We have heard, however, that problems accessing support through the …
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Our predecessor Committee recommended that the Department should improve the effectiveness of the Access to Work central call centre system. In response, the Department said that it recognised the importance of taking action to correct the issues with the system. We have heard, however, that problems accessing support through the central call centre still persist. We reiterate our predecessor Committee’s recommendation that the Department should immediately take action to rectify the problems with the call centre system.
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Government response AI summary
The government response discusses Statutory Sick Pay (SSP) changes in response to the COVID-19 pandemic and the ongoing work to review SSP, stating the pandemic was not the right time for broader changes. This response does not address the committee's recommendation regarding rectifying problems with …
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Department for Work and Pensions
25
Recommendation
Second Report - Disability employment g…
Not Addressed
To assess whether Disability Confident is meeting its objectives of increasing disability employment and changing employers’ attitudes and recruitment practices, our predecessor Committee recommended that DWP should commission an evaluation of Disability Confident by 2020. DWP accepted the recommendation and in July 2018 said that it was developing proposals for …
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To assess whether Disability Confident is meeting its objectives of increasing disability employment and changing employers’ attitudes and recruitment practices, our predecessor Committee recommended that DWP should commission an evaluation of Disability Confident by 2020. DWP accepted the recommendation and in July 2018 said that it was developing proposals for an evaluation. The evaluation, however, is yet to be announced. In response to this report, the Department should urgently announce its plans to carry out a comprehensive evaluation of the Disability Confident scheme, and commit to a specific timetable for this evaluation.
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Government response AI summary
The government's response discusses flexible and hybrid working arrangements and related consultations and guidance, but it does not address the recommendation to urgently announce plans and a timetable for the evaluation of the Disability Confident scheme.
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Department for Work and Pensions
26
Recommendation
Second Report - Disability employment g…
Not Addressed
By the Department’s own admission, it is not possible to know whether Disability Confident is having any meaningful beneficial impact on the employment prospects of disabled people. As part of its evaluation, the Department should explore ways in which it can measure the success of the Disability Confident scheme. This …
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By the Department’s own admission, it is not possible to know whether Disability Confident is having any meaningful beneficial impact on the employment prospects of disabled people. As part of its evaluation, the Department should explore ways in which it can measure the success of the Disability Confident scheme. This should include, but not be limited to, a mandatory requirement for employers at levels 2 and 3 to routinely publish the percentage of disabled individuals working in their organisations through the Government’s Voluntary Reporting Framework. Employers should also be required to notify the Government when they have signed up to the framework.
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Government response AI summary
The government response details ONS analysis on COVID-19 deaths by disability status and occupation, which does not address the recommendation to evaluate the Disability Confident scheme's success, including mandatory reporting of disabled employees.
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Department for Work and Pensions
27
Recommendation
Second Report - Disability employment g…
Not Addressed
As part of its evaluation, to improve the effectiveness of the scheme, we recommend that the Department should establish an independent body to carry out objective external assessments of Disability Confident employers at levels 2 and 3 to monitor whether they are fulfilling their obligations. The Department should consider what …
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As part of its evaluation, to improve the effectiveness of the scheme, we recommend that the Department should establish an independent body to carry out objective external assessments of Disability Confident employers at levels 2 and 3 to monitor whether they are fulfilling their obligations. The Department should consider what action it could take against employers that are failing to meet their Disability Confident requirements.
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Government response AI summary
The government's response describes the Kickstart and Restart schemes, their support for disabled participants, and monitoring efforts for these programs, but it does not address the recommendation to establish an independent body for external assessments of Disability Confident employers or to consider punitive measures for …
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Department for Work and Pensions
28
Recommendation
Second Report - Disability employment g…
Not Addressed
We heard evidence that the Disability Confident Commitments (the criteria an employer must agree to in order to receive Level 1 accreditation) are not challenging 76 Disability employment gap enough for employers and focus too heavily on changing recruitment processes rather than committing employers to recruit and retain disabled employees. …
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We heard evidence that the Disability Confident Commitments (the criteria an employer must agree to in order to receive Level 1 accreditation) are not challenging 76 Disability employment gap enough for employers and focus too heavily on changing recruitment processes rather than committing employers to recruit and retain disabled employees. We also heard that employers can be awarded Disability Confident accreditation without having to recruit a single disabled person. As part of its evaluation, we recommend that the Department should consider whether the existing Disability Confident commitments, and the criteria at subsequent levels, is sufficiently challenging and encourages meaningful change from employers. We recommend that any new commitments should include a requirement for Disability Confident employers to recruit disabled people before being awarded a higher level of accreditation.
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Government response AI summary
The government response explains the payment model and incentives for the Restart Scheme, entirely failing to address the recommendation to review and strengthen the Disability Confident commitments and accreditation criteria to include a requirement for recruiting disabled people.
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Department for Work and Pensions
29
Recommendation
Second Report - Disability employment g…
Not Addressed
We welcome the publication of the Government’s response to the Health is everyone’s business consultation, which closed in 2019. We look forward to scrutinising the Government’s proposals in greater detail, particularly on improving access to occupational health for people in smaller businesses, which may not have dedicated HR functions. We …
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We welcome the publication of the Government’s response to the Health is everyone’s business consultation, which closed in 2019. We look forward to scrutinising the Government’s proposals in greater detail, particularly on improving access to occupational health for people in smaller businesses, which may not have dedicated HR functions. We recommend that the Government set out, in response to this report, more detail about its plans to test and evaluate the impact of a subsidy for SMEs and the self-employed, including its planned timetable.
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Government response AI summary
The government states that detailed proposals from the Green Paper consultation will be brought forward in a White Paper in 2022, focusing on the benefits system and enabling people to work independently. This response does not provide the specific detail or timetable requested for testing …
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Department for Work and Pensions
30
Recommendation
Second Report - Disability employment g…
Not Addressed
It is disappointing that the Government has decided not to progress with plans for reforming Statutory Sick Pay (SSP). The Government acknowledges that there is clear support for SSP reform. The pandemic has highlighted some of the key weaknesses in the SSP system: notably, SSP is not available to two …
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It is disappointing that the Government has decided not to progress with plans for reforming Statutory Sick Pay (SSP). The Government acknowledges that there is clear support for SSP reform. The pandemic has highlighted some of the key weaknesses in the SSP system: notably, SSP is not available to two million of the lowest paid workers, and people in precarious forms of work may be excluded from support. The Government has taken steps to support low paid workers affected by coronavirus— but these payments will be phased out, and they do not negate the need for long term reform of the SSP system, which the Government clearly recognised at the outset of the consultation in 2019. We recommend that in response to this report the Department set out in greater detail its plans for reforming SSP in future, including expected timescales. (Paragraph 125) Impact of the coronavirus pandemic
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Government response AI summary
The government describes the paused "Tailoring Up" approach for Universal Credit claimants and states that detailed proposals from the Green Paper consultation will be brought forward in a White Paper in mid-2022. This response does not specifically detail plans or timescales for reforming Statutory Sick …
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Department for Work and Pensions